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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.2

based on 479 reviews
88%
Recommend This Property

Ratings Breakdown

479reviews

  • 5 Stars
    269
  • 4 Stars
    113
  • 3 Stars
    55
  • 2 Stars
    24
  • 1 Stars
    18

Nice hotel HOWEVER....

By

16 September 2017

I always stay at this hotel when I have business in the Westchester/Mount Kisco area. The location has a great restaurant/bar but recently front desk staff forgot to provide me my member Welcome Points (500) upon arrival. Besides that set back, I highly recommend this location.

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Happy grandparents

By

13 September 2017

We stayed at the Holiday Inn in Mt. Kisco because our daughter lives there and she delivered a new granddaughter for us. Nell, the granddaughter, was very special. As are all babies. Teresa, your representative, was a special help. As older adults, we sometimes make mistakes. Well, we miscalculated. We need an extra day and Teresa worked out the details. Everything went very smoothly. All of the staff was very pleasant and helpful.
We knew in advance breakfast was not included in the room reservation. Many hotels today seem to ascribe to a current trend of offering a simple breakfast with the room rate. It's a nice touch. It doesn't change our future plans to stay in your hotel.

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Nice staff strange issues

By

13 September 2017

club

I like the staff there and the decor was nice but they had bugs in the my room. The housekeeping staff came in stripped my bed and vacumed but still yuck.
We used the pool and they only had hand towels to dry off. Not even I mean the small towels you use to wipe your hands with. I asked the lifeguard and was told that is normal for them. Weird!
The food at the restaurant was good and service was great! We had a family reunion there and had a great time with that staff as well.
The food there was good as well. Overall ok place great staff working there.

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Under Whelming

By

12 September 2017

club

Ok but not great. Staff was nice but the hotel itself was just ok.

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Only Hotel in area

By

07 September 2017

club

Holiday Inn was the only hotel in Mt Kisco and it was quite nice. The room was comfortable. Would have been more comfortable if the beds were queen size in the double. The internet never worked in the room. We had to ask for extra shampoo/conditioner since we had 3 people in the room and 1 small container would not have been enough. Although we didn't use the pool, it was a decent size. Would have enjoyed a jacuzzi, which they didn't have. The exercise room had enough equipment and it was quite clean. Will have re-visit this hotel for business in a few months (since it's the only hotel in the neighborhood). Its location is right off the highway. Getting into town was a 5 minute drive. There's a few nice restaurants in town as well as a Target.

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Great Stay!

By

31 August 2017

Great Stay! Great Employees. Wonderful Pool and Food. Front Desk was Delightful. Overall very happy and will return!

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Great value and location

By

31 August 2017

club

Overall staff morning and night were wonderful! Great breakfast! Clean comfy room. Great value in a very lovely town!

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Disappointing

By

30 August 2017

Hotel seemed understaffed and not very knowledgeable. Room was not prepared or stocked for the number of guests the room was booked for. Bed was hard and uncomfortable. Restaurant staff made many mistakes. Hotel was too expensive for the experience.

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Smelly room

By

28 August 2017

Please see previous notes re: musty, unfresh air in room

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Forget About IT!!!

By

26 August 2017

club

You may be sorry if you want to eat breakfast in a reasonable time. It shouldn't take almost an hour to cook a few eggs and make some toast unless you had to go buy the chickens first and grind the wheat into flour and make the bread..

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Lovely Stay

By

24 August 2017

club

Only thing I would change is have breakfast included!!

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Quiet place to unwind

By

23 August 2017

Despite being located fairly close to a parkway, noise level was fairly low. Room was adequate.

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