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Rated 4.3 out of 5 by 116 reviewers.
Rated 1.0 out of 5.0 by worst stay -fridge didn't work -room smelled -not enough light in room -internet very slow -breakfast is stale, no variety -bar too loud and overcrowded -card readers don't work half the time -4 small hard pillows don't work for sleep etc... would not recommend 24 February 2015
Rated 5.0 out of 5.0 by Clean and neat room and friendly staff I travel quite extensively for my job and my preference for hotels is usually Holiday Inn properties because of the consistency no matter what town you are in. There have been many improvements to the chain over the past few years. Check in is easy and fast and if you are a platinum member you get upgraded without even asking. Very nice perk! 22 February 2015
Rated 4.0 out of 5.0 by good hotel and value good basic hotel and price value. staff is friendly. rooms are clean. fitness center is available however, there is only one treadmill. business center with 2 computers. location is good, near randhurst mall. 20 February 2015
Rated 4.0 out of 5.0 by Winter Stay The staff was wonderful. The Bar Louie is a great attachment. Food was priced well and had plenty of drink specials. All areas of the Hotel were clean and comfortable. The Room itself laid out well and was spacious. The cleanliness of the room was a different story. The room wasn't at the expectation of what I expect from HIG. 17 February 2015
Rated 5.0 out of 5.0 by Great Nice and new looking property. Room was clean and temperature was easy to adjust. The front desk staff were nice and polite. The gentleman who checked me in was courteous( I can't remember his name. I think it was Mauricio, but it started with an M.) Dan, the GM, is doing a good job from what I experienced. 16 February 2015
Rated 4.0 out of 5.0 by Business traveler here again! Like the hotel. Location is good next to HOME DEPOT, COSTCO, JEWEL OSCO. Other nice bars/restaurants located in mall complex within walking distance. The breakfast needs to be updated and refreshed (scrambled eggs, potatoes, sausage, bacon......day after day after week after week after month after month) Wish the pool was bigger for some actual laps . Exercise room is adequate. Bar Louie connected is a nice touch. Lots of different brews and nice food. Can get pretty busy some nights but a good place to unwind. 10 February 2015
Rated 5.0 out of 5.0 by Amazing! It was an amazing experience: checking (the general manager is awesome), room is super clean OVERALL great stay! 27 January 2015
Rated 5.0 out of 5.0 by Great staff and always helpful I have many options to stay at other hotels in the area, but I always choose this location because they have a great manager and excellent staff. Would highly recommend to anyone who is staying in the Mt Prospect area. 26 January 2015
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