Rated 4.2 out of 5 by 928
Rated 3.0 out of 5.0 by RickyIML Big, impersonal hotel, that overcharged us – but has some good points
We stayed in a high-floor room with breakfast at this very typical IHG Holiday Inn. That’s what we got: a quiet, comfortable but fairly small and basic room for the price – and an excellent breakfast – great variety, good quality, plentiful – albeit in a frenetic self-service setting. It’s also connected, with a short undercover walk, to Munich’s amazing high-speed public transportation. Great! The WiFi is not very good - especially when everyone is trying to use it. Plug in an Ethernet cable in your room and it's better - but not much.
Now the bad points! You queue, queue and queue to get to reception at virtually all times. So check-in, check-out, or a simple question, and you simply have to stand in line and wait. It’s chronically understaffed and so busy at times you have to fight to dodge luggage and people to get from the elevators out of the hotel. The staff are very helpful and friendly, as you would expect and get with all IHG staff – when you get to them. When we pre-paid for our room before we arrived, we were unfortunately overcharged. I spent a great deal of time queuing to see and speak to two duty managers, over 2 days, to try and resolve the issue. Although the hotel agreed that they had made a mistake, we were unable to agree a satisfactory way forward.
I think that this Hotel is over-stretched, under-resourced and not very well managed. A pity, because it has potentially a lot going for it.
June 28, 2016
Rated 4.0 out of 5.0 by Uuuuwe Sehr freundliches Personal
Das Personal war in allen Bereichen, wie gewohnt, sehr freundlich und hilfsbereit.
Einziger kleiner Nachteil, das Zimmer könnte etwas größer sein.
June 21, 2016
Rated 5.0 out of 5.0 by TravelThe World Lovely hotel in the center of Munich
I enjoyed my stay at this hotel and definitely would recommend it to others.
My only reservation about the guest room is that the safe was too small to store a 13" laptop. It is big enough to store documents or a tablet.
The guest room was comfortable, clean and view from the top floors is beautiful.
Breakfast was excellent and the selection of food items was great.
The hotel location is great - a short walking distance (10-15 minutes) from the city center.
June 20, 2016
Rated 5.0 out of 5.0 by PSRuncorn Christmas Markets and Skiing Mini Break
When looking for a city hotel that was convenient for both the Munich Christmas Markets and Skiing at Garmisch-Partenkirchen tried and tested Holiday Inn was high on the list.
After a 2 minute walk through the precinct above the S-Bahn station at Rosenheimer Platz we found the elevator up to the 'Open Lobby' / Reception area and wasn't disappointed (See Pictures).
This was a typical indicator of the remainder of our stay, bright, clean rooms, with the usual toiletries and drink station that Holiday Inn users will be familiar with.
Staff were polite and helpful at all times and made our stay a memorable one in a charming part of Munich where every National cuisine can be found within a short walk, and central to the S-Bahn Network for getting around the beautiful city that is Munich.
June 20, 2016
Rated 5.0 out of 5.0 by PaigeS Great hotel in central area of Munich
This hotel is centrally-located with convenient shops and restaurants nearby at a major subway stop. Access to and from train station and airport is easy. We stayed in a suite that was above expectations in size, quiet, and comfort. The bathroom was huge, and the wifi is fast. Great breakfast and helpful staff.
June 19, 2016
Rated 4.0 out of 5.0 by Wa_Mi Gut für Business und Freizeit
Das Hotel liegt so, dass die Haupt-S-Bahn-Linien trockenen Fußes erreichbar sind, man andererseits zu Fuß schnell am Deutschen Museum und in der City (Marienplatz, Odeonsplatz etc.) ist.
Das Preis-Leistungs-Verhältnis ist gut, Frühstück und Service hervorragend.
June 17, 2016
Rated 5.0 out of 5.0 by Pappy fron the Kiln I recommend for USA Travelers
The Hotel was in a great location for overall use of local trains and busses. You can access the train at the airport and go straight to hotel on the same train rain or shine. The best attractions and shopping are just minutes away. I do not speak German, but the staff speaks English, which makes the trip so easy to plan.
June 16, 2016
Rated 5.0 out of 5.0 by Cowrock Mtn Great Place to Stay
The Holiday Inn City Centre is a very comfortable and convenient place to stay. The staff is very helpful and actually interested in making your stay as nice as possible. The bar is a little pricey but in line with comparable places. The food is excellent. I will stay there again and would recommend it for leisure travel as well. The train is within a short 2 minute walk through a great indoor shopping mall where you can purchase just about anything from groceries to clothing, includes a pharmacy as well.
Really convenient to anywhere in Munich you might want to visit. Make sure to purchase a city wide subway pass. It is very inexpensive and makes using the trains easy.
June 13, 2016