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Rated 4.0 out of 5 by 323 reviewers.
Rated 2.0 out of 5.0 by Disappoited stay Upon check-in we were told the hotel was fully booked so a room-upgrade was not possible; we were offered free use of the mini-bar. That seemed like a reasonable alternative but I was disappointed by the nearly empty bar I found (1 beer, 1 small apple-juice, 1 small orange-juice, 1 small coke, 2 water). But I should have been happy with that I guess, the next morning nothing was replenished. When we came back in the evening I was told by front-desk (they first appologised) that house-keeping already went home but that they would check what thye could do. I had to check a second time about 45 min later (when I asked for the 2 extra towels they forgot - we were travelling with 2 children) but was told again house-keeping had already left but that they would inform them the next morning... I told front-desk I wanted a to drink a cold beer in the evening, not in the morning. They were going to check again and they brought a few drinks up about 10 min later. I didn't really like the begging and felt like house-keeping didn't really forget to replenish the mini-bar ... I was also (unpleasantly) surprised by the cockroach I killed; something I never expected to experience in a German hotel. I hope, assume this was an exceptional event. Wifi was free but oh-soooooo-slow... Other than that we also had positive experiences, of course. The breakfast the first morning was super!! (Unfortunately the 2nd morning we were re-routed to the bierstube where some of the items offered in the restaurant were missing.) The hotel is conveniently located 5 min from the U-bahn (Metro) and is provided with a car parking with direct access to the hotel. Food at the bar was more than ok. I would still recommend this hotel to others but would at the same time expect the hotel to work on the above mentioned opportunities. July 27, 2015
Rated 1.0 out of 5.0 by Worst IHG Hotel in Germany The staff were rude answering several phone calls each time we tried to speak with them. Could not give any suggestions for us to see in Munich, were unable to tell us how much we needed for the train to down town. Did not know the TV station numbers in English. Could not help with the room temperature which was far too hot. In short they were just plain uncaring. The room was small and cramped and they did recognise our Platinum Status. The Wi Fi did not work in our room, so went to the business centre. That was a joke as the computers were in Arabic, when we asked the staff for help they came down but they also could not understand Arabic. My question is why in Munich Germany do you have your business centre computers set up in Arabic??? We left Munich without seeing a thing but could not stand to spend any more time at this hotel. July 27, 2015
Rated 5.0 out of 5.0 by Sehr freundlicher Empfang und super schönes kühles Zimmer Der Empfang war sehr freundlich und mir wurde alles notwendige gut erklärt. Ich wurde als Club-Mitglied begrüßt und deshalb wurden mir weitere Annehmlichkeiten zuteil z.B. kostenfreie Minibar Benutzung. Sehr schöner Aufenthalt, immer gerne wieder. July 26, 2015
Rated 3.0 out of 5.0 by Thankfully very near U underground so easy to get to city centre Very much a "business" hotel.. lots of conferences on. Parking exists… rather strange ramps in car park a bit challenging but the car was safe.There is a car park charge … 20 euros per day Rooms quite small but probably the norm for city hotels. Breakfast expensive (20 euros per person) so we did not try it Nice wee pool which we enjoyed, but … emphasis on "wee' , and no under 5 year olds allowed, and under 16s need adult with them… Not sure if website tells you this when you book however… fairly easy to find and … just leave the car in the car park, and use the underground July 24, 2015
Rated 5.0 out of 5.0 by Gerne wieder Unkompliziertes und sauberes Hotel mit freundlichen Mitarbeitern. July 21, 2015
Rated 5.0 out of 5.0 by Wouldnt stay anywhere else I have been to this location for several times now and I wouldn't stay anywhere else. The hotel is located near the U3 Station Machtlfinger (5 min from hotel# which will bring you into Munich's downtown faster than taking the car. The hotel has all the amenities you can ask for #pool, sauna, steam-room, restaurant, bar....etc.) Staff is extremely helpful and accommodating. I cant wait for my next stay. July 20, 2015
Rated 4.0 out of 5.0 by Convenient location in Münich Friendly services during our late check-in and also upon check-out.. Room was a bit worn, though usual Holyday Inn standard (no unpleasant surprices - you know beforehand what youre getting). The only unpleasancy was during subsequent mornings breakfast at the hotel, where a waiter after we advised our room number and found a table and served ourselves - repeatedly circled and checked our doings/scrutinized our breakfast plates, as if we did something wrong - He showed no sign of attempting to make our stay pleasant. July 19, 2015
Rated 4.0 out of 5.0 by Much needed air conditioning during a hot weekend in Munich The hotel was conveniently located next to a U-Bahn station. It was in the mid and upper 90's (F) during our stay in Munich, so the air conditioning was a welcome relief after visiting the Marienplatz during the day. July 16, 2015
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