Rated 3.8 out of 5 by 153
Rated 3.0 out of 5.0 by pet87 Hotel in general
Location was convenient for our longer journey.
Choice was dictated by the pet policy - we have a dog and this location accepted pets.
July 21, 2015
Rated 2.0 out of 5.0 by LBrown27 Utica stay in July
Pool not open. Room not stocked. Non-attentive staff.
July 15, 2015
Rated 2.0 out of 5.0 by TTprecious Not what I expected for Holiday Inn
Never had an issue with early check in until this experience.
July 8, 2015
Rated 5.0 out of 5.0 by anne816 Great experience
Very clean, safe and comfortable experience. Staff was courteous and both room and bathroom were cleanly. Very satisfied.
June 30, 2015
Rated 5.0 out of 5.0 by Jack 64 Good Food and great service
The breakfast is great and the food at the restaurant at night is exceptional and reasonable. The waitress during the morning is very friendly and accomodates us always. This is the second time we stayed here and the crew requested this place when they heard we had work in the Utica area. We will come again.
June 28, 2015
Rated 4.0 out of 5.0 by ShelleyYR Nice property
The room and bed were spacious and comfortable. The exercise area was fine for my needs - especially nice to be able to walk on the treadmill on a stormy night.
June 24, 2015
Rated 4.0 out of 5.0 by fxjb Clean room and friendly service
The room was clean and the staff were very friendly. The matressess need to be replaced as they sag considerably towards the center of the bed. Pool had not been opened for the season even though it was past the middle of June. I would recommend this hotel other than for the above reasons.
June 23, 2015
Rated 2.0 out of 5.0 by John1031 Not to the usual standards.
We have stayed in this particular hotel three times now for business. The first two were unremarkable. This time is another story. We had a toilet that was leaking and creating puddles on the floor of the bathroom. It took two days and two complaints to have it fixed. The room was extremely damp even with the air conditioning on. It made it very difficult to sleep. Also we had a third person with us this year and needed a roll out bed. The roll out bed had bedbugs in it! Normally we are very happy with our stay at this hotel chain but this time we were extremely disapointed.
June 23, 2015