Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Centre for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Centre for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Book Now
MoreFewer Options

* Required Field

** Best Available Rate Search does not include affiliation rates.

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
84%
Recommend This Property

Overall Experience

4.1

based on 324 reviews
84%
Recommend This Property

Ratings Breakdown

324reviews

  • 5 Stars
    170
  • 4 Stars
    81
  • 3 Stars
    30
  • 2 Stars
    26
  • 1 Stars
    17

Plushy bed and quiet

By

21 April 2017

club

It was a short vacay just a 1 night stay room was clean and spotless loved it beds where soft and plushy hotel was very quiet staff was friendly I would definitely recommend this hotel to family and friends

Read More
Read Less

Bad Experience

By

19 April 2017

Overall experience was just bad. The first room they gave me, had water leaking from the ceiling. It was raining outside and water was literally all over the place near the plugged in TCU. Also, in the same room there was a random washcloth on the desk with lotion wrapped in it. I do not want to imagine why it was left in the room.
I reported the room to the front desk and they gave me a new room. However, to make matters worst, I left my computer charger plugged in the wall after checking out.
I called the front desk and they directed me to lost and found. I left 3 messages and still have not received a call back.
When I checked out it was 4:30 am and when I call the hotel it was still very early in the morning. The front desk could of took two minutes to have some go check the room and grab my charger.
I would not recommend this hotel going forward.

Read More
Read Less

Comfortable clean great service great restaurant

By

13 April 2017

Booking and check in was very professional.
The facility is well-maintained clean comfortable. The in-house restaurant food and service was great . If I'm traveling through I will definitely stay at that location again. Great experience .

Read More
Read Less

Great on-site restarauant and bar

By

11 April 2017

club

Holiday Inn Utica is a clean and friendly place near to downtown Utica. The staff is excellent and there is a cool "Moose River" diner on site. Rooms were clean and the lobby is nicely updated and fresh feeling.

Read More
Read Less

Clean and comfortable

By

09 April 2017

club

The recently renovated rooms with comfortable beds and nice linens make this a great hotel. Staff was friendly and accommodating also. Would stay here again in the future.

Read More
Read Less

Comfortable Stay

By

04 April 2017

club

The room was clean and quiet. There was no hot water on the second day, but they did not hesitate to compensate us. Also, we arrived early in the morning and they did not have a problem allowing us to check-in early after driving all night without an additional fee.

Read More
Read Less

Lots of play time.....

By

04 April 2017

club

a Get away for the girlfriend and I, just wanting some alone time. Also time to visit friends that haven't seen in a very long time. A lot of time was spent at hotel, (in room and lounge). A get together and visit with friends in the Moose River Lounge was enjoyable and relaxing. We also sent time just relaxing, (major goal) as we are always on the go and just needed a little, "me time" as the girlfriend calls it, yeah you know what I mean, lol... Would highly recommend this hotel again!!!

Read More
Read Less

Stay at Holiday Inn Utica

By

03 April 2017

club

We came to town for an awards ceremony for my son attending school at Utica College - made reservations at another hotel to save a few dollars - when we arrived at the other hotel we decided it was well worth the extra money to cancel our reservation and instead go to the Holiday Inn since we have never had a bad experience when staying there!

Read More
Read Less

COMFORTABLE

By

29 March 2017

Slept very well. comfortable bed , would stay there again.

Read More
Read Less

great service

By

26 March 2017

club

the service was excellent from the beginning to the end of my stay. I will recommend the hotel

Read More
Read Less

stay in Utica

By

25 March 2017

club

Staff was friendly - rooms are in need of renovation. Breakfast in the adjoining dining area is not great but OK for a quick bite as you are heading out the door. Coffee was terrible - no options for soy or almond milk. I would not eat there for lunch or dinner unless trapped by snow or out of time to go someplace else.

Read More
Read Less

Great value for the area

By

23 March 2017

Clean rooms, quiet, great staff, we enjoy this facility each time we visit the Utica area.

Read More
Read Less