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Rated 4.0 out of 5 by 199 reviewers.
Rated 1.0 out of 5.0 by Not a good stay I am not pleased with the staff on how they handling the guests. Rooms are too congested and room is not properly house kept 02 July 2014
Rated 5.0 out of 5.0 by Great stay great service I was a guest of the hotel for a week, and enjoyed the service very much! 02 July 2014
Rated 5.0 out of 5.0 by Great Service The entire staff made our 5-day stay a great experience. They were helpful and attentive to our needs. 28 June 2014
Rated 4.0 out of 5.0 by tight bathroom-towels are old looking the location was great for the purpose of our stay-close to 28th st where fencing gym is located 27 June 2014
Rated 3.0 out of 5.0 by poor elevators Had to wait for a long time as elevators are slow and are also used by staff 26 June 2014
Rated 3.0 out of 5.0 by good location, tiny room the location of this property is convenient: close to Penn Station and a short walk to the 1 and F subway station and the PATH. There are only 2 elevators (for 25 floors and there are 10 rooms per floor). The room is tiny with the door not even opening all the way. Noise from the hallway is bad. AC and heat is from a unit under the window and makes a lot of noise. The pillows are square and small and the bed is short. There is a Coffee maker is under the nightstand (no room to put it somewhere else), towels are a bit worn but the walk in shower is clean and there is sufficient water pressure. The sink is ridiculously small. Small lobby with uncomfortable furniture. Staff is friendly. Common areas are dated, scratched and worn. 22 June 2014
Rated 4.0 out of 5.0 by Great value, great location Really enjoyed staying at this Holiday Inn Express. The room was clean and comfortable. However, the bathroom was very small. The rest of the stay was excellent. 19 June 2014
Rated 2.0 out of 5.0 by Overpriced for the value You build a 25 story hotel, with 2 elevators only. In the morning, your staff tie up the elevators by pre-positioning cleaning carts on floors. Long waits for elevators. Yes, I know...no service elevator. I had breakfast in your hotel the last day, pancakes 8.95, bacon was 2.95...and coffee was 4.95. The coffee was $2 more than Starbucks or Dunkin donuts. I know NYC Prices...but I have been all over the world in your hotels, it was overpriced. When I come to NYC in the future I will stay in the hotel and recommend to my colleagues not to stay there either. thank you 16 June 2014
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