Rated 4.4 out of 5 by 450
Rated 5.0 out of 5.0 by Will1095 Clean, comfortable and extremely friendly staff.
I cannot speak highly enough of this property. The rooms were spacious, modern and quiet, and the common areas were also modern, clean and functional. The staff at the front desk were particularly welcoming and helpful at all times. All of my expectations were exceeded, and I will stay here again.
May 21, 2016
Rated 1.0 out of 5.0 by DrKelC Way Below Expectation- Worth Holiday Inn Property, ONLY 1-2 STAR
This is a shockingly small 2 star property, unlike most of the Holiday Inn Hotels is Asia are 4 stars rating.
Bedroom is very small, stationed 8 inches next to the window and with limited space to move around;
With only 1 F&B outlet, serving very limited breakfast choice, even a glass fruit juice is chargable; The package Complimentary Breakfast is defInitely very MISLEADING.
Dishonest Front Office staff pertaining to Taxi booking arrangement and Taxi fare charges. Actual Taxi Fare was supposed to be USD16, but the Front Office staff told me USD25 (insider deal amongst the Front Office Staff and the Taxi Driver). We were victimized. Distance from Hotel to NYU, Washington Square Park campus.
NO SERVICE AT ALL: I requested for bell boy to assist to bring down my 3 pieces of baggages from the guest room, but was told i have to do it myself and this property has NO bell boy nor door man (despite I told the Front Office Staff i was sick and was in severe pain).
It is very painful of this bad experience and the money is definitely not worthwhile.
MY DEEPEST REGRET AND CONCERN
May 19, 2016
Rated 4.0 out of 5.0 by triptony Good Value
Reasonably close to the financial district and offers a good value for what you pay. Room was clean and well maintained. Not too far of a walk to some reasonably good dinner options. Looking for upscale not the place but if you are on a bit of a budget this works.
May 17, 2016