Rated 4.2 out of 5 by 448
Rated 5.0 out of 5.0 by mike0415 short stay
overall very pleased. I would recommend it. have a nice day
April 29, 2015
Rated 5.0 out of 5.0 by Tessie1940 Excellent service. Very good breakfast.
When I arrived I was negatively impacted because there were many, too many garbage bags. During the rest of the stay there was no garbage but many containers could be seen all the time.
The room I was assigned had a very ugly sight. I went back to the reception and they changed the room for one on the 23 floor which had a much nicer view.
Service was very good at all times.
April 27, 2015
Rated 5.0 out of 5.0 by SLShelton Great location and comfortable bed
We appreciate the location of this hotel. It is within walking distance of Penn Station and many shopping opportunities. The lobby personnel are friendly and helpful. The bathrooms are clean.
April 27, 2015
Rated 5.0 out of 5.0 by 347SisterLULU Good Job, eh!
When we walked up to the hotel, I was so happy to see the front hang-over that said "HOLIDAY INN" lite up in green. I recognized it from the picture on the internet so I right away felt good we'd found the right place. Also the lady I booked with who was in the Philippines (I think) was wonderful, she really made me want to book; and I could clearly understand her.
The only things I didn't like was the quality of the shampoo and conditioner, so I was very glad I packed some travel bottles with me. There should have been 2 bars of soap, 1 for the sink and 1 for the shower. And the towels weren't the newest looking but just okay. I was pleased the pillows weren't gigantic like some hotels I've been in, they were of appropriate size. The staff member in the hallway was friendly when I said hello, he smiled back. The staff at the front desk were professional and helpful and considering the location we got good value for our money. My brother and I had to share a king bed because there were no double beds left but he was excited over the city view being on the 20th floor so it turned out well I guess.
April 24, 2015
Rated 4.0 out of 5.0 by yaichi An evening in New York
Hotel staff were very accommodating similar to my experience with other Holiday Inn hotels.
Internet was a bit slow though.
April 23, 2015
Rated 1.0 out of 5.0 by bj85 Not good for the business traveler
The internet is so slow that it is useless to try and use it.
April 20, 2015
Rated 4.0 out of 5.0 by Lquinlan76 Romantic Manhattan Getaway
The staff at this location is top notch. They are very friendly and accommodating. We chose to stay here for the weekend due to brand recognition and close to SOHO. The room is very small compared to other Holiday Inn locations and the bathroom is even tinier. You felt very cramped if you closed the bathroom door after showering. We were up on the 26th floor and saw a wonderful view of the Empire State Building lit up at night. The night skyline is always amazing at night. The room is a bit pricey for what you get but all the hotels are pricey in Manhattan. Other than the size of the room and bathroom, we had a wonderful stay.
April 20, 2015
Rated 1.0 out of 5.0 by Himaz Not what I expected !
Small , crowded , noisy , level of the overall experience is not at all what is expected from an IHG group of hotels
No fridge in the room , bathroom is very small
The location was great and the staff is excellent though to be fair !
April 17, 2015