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Rated 4.4 out of 5 by 394 reviewers.
Rated 5.0 out of 5.0 by Excellent hotel with attentive helpful staff. We booked this hotel in order to take our daughter back to University. The hotel is very well located for the student area of Jesmond. The welcome we received was excellent and all the staff were very helpful, polite and attentive. The hotel is well designed and very clean. The breakfast was also excellent and set us up for a busy stay in Newcastle. Many thanks. October 1, 2015
Rated 5.0 out of 5.0 by Great sleep and breakfast. Second visit to this hotel, excellent room, great sleep, fabulous and varied breakfast. September 30, 2015
Rated 5.0 out of 5.0 by Really Great Value! Just to set the scene, I travel extensivley with my job and stop in various hotels - sometimes several in the same week. I have been to many Holiday Inn hotels over the years and had actually used the bar facilities at this one before - although I hadn't previously stopped over. The check in was prompt and the staff friendly. The decor in the communal areas was smart and up-to-date and the hotel rooms themselves had been recently refurbished. They were very clean and the complimentary water/biscuits/orange-juice was a welcome touch. The bar-staff were extremely friendly and helpful - especially when one of our party broke a glass on the table. It was cleaned up quickly and with the minimum of fuss. Breakfast the next morning was a pleasure - lots of choice and all cooked/prepared to perfection, and once again the staff could not have been any more helpful. I would thoroughly recomend this particular hotel and will be stopping here as a default every time I am in the North East. Overall, this was very good value-for-money September 30, 2015
Rated 5.0 out of 5.0 by Modern and clean hotel Clean and modern hotel. Room well equipped. Excellent customer service. Would 100% recommend and use again. September 29, 2015
Rated 4.0 out of 5.0 by Relaxing hotel Clean hotel, friendly staff. Restaurant really not bad for a hotel. Nice little gym with free weights which is great. September 29, 2015
Rated 5.0 out of 5.0 by Great Hotel Excellent hotel in a great location. The staff were extremely attentive and friendly, rooms very comfortable and the restaurant very good. Would definitely recommend and visit again! September 28, 2015
Rated 5.0 out of 5.0 by Excellent location for travel in the area Stayed in many IHG hotels and found them very good for the prices charged. On this occasion the door to the room hit the bed when opened, which meant the room was not very spacious. This was the only concern. Staff were friendly and helped with any questions and directions. Hotel handily located for Metro if required; short access to Newcastle city centre. Found it to be an ideal location for travelling in the area; made use of the excellent free car parking. September 27, 2015
Rated 5.0 out of 5.0 by Excellent base for Great North Run Stay here for participation in the Great North Run. Very close to start line. Was very busy over this weekend but restaurant managed to squeeze us in despite being fully booked which was very much appreciated the night before the race. September 27, 2015
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