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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.5

based on 853 reviews
95%
Recommend This Property

Ratings Breakdown

853reviews

  • 5 Stars
    534
  • 4 Stars
    238
  • 3 Stars
    47
  • 2 Stars
    20
  • 1 Stars
    14

Great service, underwhelmed with my room

By

17 November 2017

This is my 8th stay in a year at this hotel due to work. I feel it was my most disappointing. After my usual warm and friendly welcome I went to my room and it was the smallest room I’ve ever had. The walls were badly marked in the small entrance. One of the mirror lights was out in the bathroom and the plastic tile trim was hanging off at the sink. The bath was in an odd space so was awkward to get in and out of. I could also hear my neighbors air con going all night. I have had much nicer rooms all my other stays, I would have liked the service and quality the hotel usually offered consistently. Not the case.
We ate in the restaurant and the food was lovely, great menu, quality dishes however the service was slow, an hour from ordering until starter arrived. Breakfast in the morning was tasty and well enjoyed.

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