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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
79%
Recommend This Property

Overall Experience

4

based on 498 reviews
79%
Recommend This Property

Ratings Breakdown

498reviews

  • 5 Stars
    203
  • 4 Stars
    175
  • 3 Stars
    63
  • 2 Stars
    32
  • 1 Stars
    25

Room good food bad

By

19 July 2017

Rooms ok food in restaurant over priced and poor quality for evening meal and breakfast ok apart from items continually running out and having to ask staff to replenish on several occasions. Took was good and clean.

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Holiday inn

By

19 July 2017

Nice rooms
Decent price
sky tv
swimming pool


Nice rooms
Decent price
sky tv
swimming pool

Nice rooms
Decent price
sky tv
swimming pool

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nice hotel

By

19 July 2017

club

when you arrive the hotel looks a bit shabby but once you get inside a lovely welcome awaits you kind curteous staff lovely food in the restaurant nice decor well worth the money the people who work in this hotel make it a very nice place to be

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Newport was excellent

By

18 July 2017

club

Great stay thanks to the staff at the hotel. Extremely helpful.

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Newport Holiday Inn

By

17 July 2017

club

Very good service, attentive staff, Nice clean room.

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Convenient location

By

15 July 2017

club

Near to the Severn bridge and easy enough to find, however the room we were given overlooked the car park at the front and needed updating.
The staff at Reception on arrival were welcoming. The bar served food until late which was good as we arrived back very late after a concert and appreciated staff being on duty at that time on a Wednesday evening / Thursday morning!

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looked after really well

By

15 July 2017

was made to feel welcome had a relaxing drink in bar and a fantastic cooked breakfast

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Newport HI

By

09 July 2017

club

Situated just off the M4 but very quiet, Great for business or time to relax. This hotel and it's staff work hard to ensure that you enjoy your stay.

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Amazing

By

07 July 2017

club

Absolutely loved my weekend spent at this hotel. I was truly amazed by how the room was didn't think it was going to be as lovely and peaceful as I thought from the website. Loved it will be coming back again

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Good place to stay

By

04 July 2017

club

Comfortable friendly hotel, clean and tidy.
Good facilities and parking.

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Comfortable nights sleep

By

01 July 2017

club

For me, the most important thing in a hotel, is a clean, comfortable bed and the Holiday Inn provided this. I've stayed in other Holiday Inns and I always have a good nights sleep. The room was clean and was equipped with everything I needed - hairdryer, wifi, tea/coffee facilities. The staff were approachable, friendly and courteous. I will definitely stay here again

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Nice stay

By

29 June 2017

Friendly staff. Shocked to have sky tv....bonus.
Hotel and rooms are really dated but still enjoyed my stay

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