Rated 4.1 out of 5 by 422
Rated 5.0 out of 5.0 by Squibbs A good weekend getaway
A good weekend getaway Family friendly environment with very helpful and attentive staff
October 1, 2015
Rated 4.0 out of 5.0 by qch1536 convenient location and great services
Newly re-furbished bathroom is a pleasant surprise for our recent visit. Would love to see more improvement in the bedroom.
Parking is definitely a plus.
September 30, 2015
Rated 3.0 out of 5.0 by Oberon66 Restuarant & food service
Your staff at Norwich were, without doubt, very polite. However, the evening meal service was, to put it politely, abysmal!
The first night of my evening meal package I was put on a table with only one set of cutlery. I was then handed the cutlery and asked if I could arrange it myself. (This, I compliantly did).
When being seated I was asked if I would like a drink, I replied yes for both myself and my wife. Ordered a red wine & a Bicardi & Coke. 45 minutes later after asking 2 other members of staff, our drinks arrived. Our food arrived 1 hour after we sat down.
I would like to say this was a 'one off' experience, unfortunately the second evening was a repeat of the first!
On the second evening the head of staff offered my wife & I a complimentary drink, which I accepted with thanks.
At breakfast the scrambled egg ran out. I asked for some more to be supplied to the food counter. It had not arrived after I left to return to my room. In my opinion, not your finest performance!
September 27, 2015