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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
81%
Recommend This Property

Overall Experience

4.1

based on 579 reviews
81%
Recommend This Property

Ratings Breakdown

579reviews

  • 5 Stars
    311
  • 4 Stars
    125
  • 3 Stars
    63
  • 2 Stars
    51
  • 1 Stars
    29

UNCOMFORTABLE

By

04 August 2016

During my recent stay upon entering my room I smelled a musky odor, because I am a frequent traveller I keep deodorizing products which helped. On the other hand the shower curtain had that same odor and when I called the front desk to request it be changed I was told I would get my room changed, a few mins later security came to deliver a new curtain. He offered to replace the curtain which I appreciated, but that was not his responsibility. The chair in the room was horribly stained and the sink was backed up. The cleanliness was poor. I ordered room service and didn't eat everything so I called to find out if I could get a take out container and was told that there is a charge to deliver to the room. Upon checking out I had to manage to bring my leftover plate downstairs along with my luggage to have my food packed to go.

Posted byHotelStaff
06 August 2016
Thank you for your comments and our sincere apologies with regards to the service that you experienced. The Executive Housekeeper and Food and Beverage Director have been alerted accordingly.
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Great Amenities and Friendly Staff

By

02 August 2016

club

Very friendly staff and clean facility. Check-In and Check-Out was very efficient.

Posted byHotelStaff
05 August 2016
Thank you for your comments about the hotel and service.
Posted byHotelStaff
04 August 2016
Thank you for your wonderful comments on the hotel and service
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Nice place

By

31 July 2016

Older hotel but updated and friendly staff. Clean.

Posted byHotelStaff
03 August 2016
Thank you for your comments
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Nice place to stay

By

25 July 2016

club

This is the third trip we have taken and stayed at this Holiday Inn. It is close to the airport and transportation is provided. Pillows are great and the staff was very helpful. We left our truck while we were gone and it was taken care of. Will stay again in the future.

Posted byHotelStaff
27 July 2016
Thank you for your comments on the hotel, facilities and our wonderful staff
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Stay, Park, Fly can't be beat!

By

23 July 2016

Early morning travels? You can't beat the shuttle service that Holiday Inn Orlando Airport provides. Great staff, great place to stay!

Posted byHotelStaff
25 July 2016
Thank you for your wonderful comments and our shuttle service
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good choice

By

22 July 2016

club

Needed to park our car prior to a trip with stay occurring at the end. After checking with several others in the area, this was the only hotel that did not require stay prior to leaving car.

Posted byHotelStaff
27 July 2016
Thank you for your comments about the service provided
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EXCELLENT SERVICE-STAFF GO ABOVE

By

22 July 2016

club

The Park and Fly Option was generous and so suited to an urgent family need. The overall service was excellent. Very clean and comfortable room, with a correct bill the first time.

Posted byHotelStaff
23 July 2016
Thank you for the comments on the hotel, facilities and services.
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Great Bargain

By

21 July 2016

club

My one night stay at the Orlando Holiday Inn was great! The front desk team, housekeeping team, and restaurant team ensured that I had a great experience. The teams were cordial, resourceful, and pleasant . The room was clean and stocked well with towels. The air condition was a little too cold at times but "it beat the heat" !

Posted byHotelStaff
23 July 2016
Thank you for your comments about the different departments in the hotel that you experienced and the facilities and amenities. We look forward to seeing you again
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Great Service

By

15 July 2016

club

Very accommodating and friendly staff. Always a nice warm welcome. The rooms seem to be a little outdated but they are still nice and quite.

Posted byHotelStaff
27 July 2016
Thank you for your comments about the hotel and our amazing staff
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Friendly Staff - Issue with Executive Level Amenities

By

14 July 2016

club

The staff was top-notch; Very willing to help.

We were upgraded to the Executive Level (7th Floor) and one of the perks is a "gourmet coffee" machine. This wasn't sufficiently stocked - Very limited selections available.

Posted byHotelStaff
16 July 2016
Thank you for your delightful comments with regards to the staff and we will alert the Executive Housekeeper to ensure the coffee area is stocked at all times
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Nice rooms!!

By

13 July 2016

club

The rooms are very nice and clean! The rooms are priced fairly given the location. Definitely would recommend staying here. The beds are very comfortable and the rooms are up to date.

Posted byHotelStaff
15 July 2016
Thank you for your great comments about the hotel. We look forward to your return
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Customer Satisfaction Guaranteed!

By

12 July 2016

I have totally fell in Love with this Holiday Inn and will definitely be back again next year and in the future this year! The Front Desk Team, Ms. Kaveena, the Concierge and the Shuttle Service Team who picked us up from the Airport and brought us back was just totally AWESOME!! This was Over the Top-Notch Service.

Posted byHotelStaff
15 July 2016
Thank you for your wonderful comments about the hotel and staff. We are proud of the front office team and the service they provide to our valued guest always. We look forward to your return
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