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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
81%
Recommend This Property

Overall Experience

4.1

based on 1202 reviews
81%
Recommend This Property

Ratings Breakdown

1202reviews

  • 5 Stars
    607
  • 4 Stars
    297
  • 3 Stars
    143
  • 2 Stars
    84
  • 1 Stars
    71

Great location and value.

By

26 May 2017

club

2br/2ba suite was a great value for our family of 5. Having a kitchenette was a plus and saved time and money by not having to eat every meal out. Hotel very nice and staff was nice and accommodating. Would definitely recommend to anyone and would stay here again.

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Poor

By

26 May 2017

I can't recommend this property and feel good in my decision telling someone to go there. Friends don't do friends like that. I've never seen a Holiday Inn that resemble that building, are had the type of experience in a Holiday Inn.

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Short Stay

By

26 May 2017

club

The hotel was not bad for the price. Some of it looks tired, but the staff were spot on...

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Disappointed

By

25 May 2017

club

Very dated hotel, cleanliness was less than desirable.

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Clean room

By

25 May 2017

platinumelite

It would have been nice to have been given complimentary breakfast since they did not accommodate my sleeping request.

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Great Location Great Price

By

25 May 2017

club

The only problem was the awful smell in our room and the dirty carpet. I don't like to complain and that is the reason I didn't say anything plus we didn't spend much time at the hotel because we were out all day. Great customer service.

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M wilson

By

24 May 2017

platinumelite

Ok stay but other guests had no consideration when they kept slamming doors in the middle of the night

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Great value for this hotel

By

24 May 2017

club

Great stay here, no problems whatsoever. Friendly staff. We didn't use any of the amenities to rate them. Our cleaners would leave towels at the door if you choose no housekeeping on any given day. We got a 1 bedroom suite so worth paying for the upgrade. When we got there they said there would be an upgrade fee to have a king size bed, but luckily they gave that to us for free. We were on the top 10th floor which was pretty quiet.

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Mrs

By

23 May 2017

Staff was great went out of their way to replace my iron in room because I told them I needed it immediately.

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Great place to stay

By

23 May 2017

club

The staff were very accommodating and helpful. The room was clean and spacious. The shuttle service to Universal was great.

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Comfy bed and great service

By

23 May 2017

club

We would come back here. We enjoyed our stay and the staff is very friendly and helpful.

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Servicio Excelente

By

23 May 2017

club

En el Hotel me facilitararon todo el apoyo que necesite en mi estadia sin escatimar nada,la ubicación me parecio estrategica para ir de compras o conocer algunos lugares turisticos en Orlando

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