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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
77%
Recommend This Property

Overall Experience

3.8

based on 892 reviews
77%
Recommend This Property

Ratings Breakdown

892reviews

  • 5 Stars
    308
  • 4 Stars
    304
  • 3 Stars
    124
  • 2 Stars
    71
  • 1 Stars
    85

Super Lage, komfortables Bett

By

18 September 2017

club

Für einen Kurztrip nach Paris mit dem TGV/ICE bietet sich das Holiday Inn Gare de l'Est an. Es liegt direkt gegenüber dem Bahnhof, die Metro ist vor der Haustür. Die Zimmer sind klein aber ausreichend, die Betten komfortabel. Alles ist - bis auf Kleinigkeiten - sauber und angenehm.

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Pulito ed essenziale

By

17 September 2017

Facile da raggiungere (la fermata della metropolitana è proprio davanti alla porta dell'albergo), la struttura si presenta abbastanza bene, moderna, pulita, essenziale.
Buona la pulizia sia della camera che del bagno.
Buona la prima colazione ma avrei preferito che il buffet fosse aperto prima: iniziare la colazione alle 7.00 è decisamente troppo tardi per chi viaggia per motivi di lavoro. Il buffet dovrebbe essere aperto almeno alle 6.30. Meglio ancora se alle 6.00.
Buona la connessione internet Wi-Fi.

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Good location

By

17 September 2017

club

This is a good hotel in a great location with access to the Metro just outside the door. The rooms are clean and cosy, the breakfast is delicious with enough of a choice for everyone. Had a good night's sleep but there is some traffic and train noise though it's easy to get used to as it's not really noisy.

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Accueil désastreux. Chambre ne correspondant pas à la réservation.

By

14 September 2017

club

Je ne peux d'aucune manière conseiller à quelqu'un de séjourner dans cet hôtel. Le connaissant depuis plus de 20 ans (même avant la reprise de cet enseigne par Holiday inn), il a atteint les limites et ne correspond à mon sens plus du tout à un hôtel 4 étoiles, classe revendiquée.
Réservation compliquée, chambre ne correspondant pas à la classe exécutive réservée, prix non revu malgré la non réalisation de la prestation, matelas sâles, salle de bains à refaire (vasque jaunie, moisissures), TV ne fonctionnant pas (car non installée correctement, uniquement 4-5 chaines accessibles). Le séjour fut une catasthrophe avec plus de 2 heures en tout pour le check-in / check-out !
Hôtel à éviter, les hôtels sur Paris sont suffisemment nombreux pour ne pas faire un choix aussi douteux.

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Sour aftertaste

By

13 September 2017

Why do would you spend a night at a respected and well-reviewed hotel chain? Is it because you are desperate for a comfortable night? Is it for its cleanliness? For its polite staff? For its breakfast food? Well, sure all these things matter a lot. More importantly its the overall experience/services and aftertaste you have when you have spent the night.

So say you had left behind your eyeglasses, an item not only functional for your everyday activities but also reasonably expensive (300 euro) for your budget. You are 101% certain that you have left them there and you even have a mental picture leaving them behind. A common human error and all of us have done at least once in our lifetime.
Subsequently, you realise that after calling this hotel everyday at least twice a day, the manager ignores your calls and repeated emails and at the end they have no intention of finding them or seriously looking into this matter further, how would you feel about that hotel?

Well, here you go. You deserve your 1 star rating and if there was -1, you'd deserve that better. It is extremely rude and unfair to ignore your customers like this, at least without facing the consequences. So bear in mind that more reviews will follow across the internet.

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idéal pour un court séjour

By

12 September 2017

l'emplacement près de la gare de l'est, et de la gare du nord pas très loin, est un point de départ idéal pour les visites de Paris

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パリ東駅前の好立地。観光に便利。

By

11 September 2017

platinumelite

Metroや、長距離線も発着するパリ東駅から、徒歩3分の好立地で、ビジネス、観光に便利。IHGのプラチナ会員であったため、寝室と居室が別れた、スイートに宿泊させていただき、快適に過ごせた。

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Hotel hyper pratique.

By

10 September 2017

platinumelite

Dans le groupe holiday inn cet Hotel a l'avantage d'être juste en face de la gare de l' Est. Refait à neuf il y a quelques temps, il propose es chambres plutôt sympa bien insonorisé. Prenez soin juste de votre enregistrement, on vous propose parfois des chambres déjà occupées. En prenant ça avec humour, vous entretiendrez votre carnet de moments insolites de votre côté voyageur.

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Gute Lage, schlechter Service

By

10 September 2017

platinumelite

Die Lage, direkt am Gate de l'est, ist ideal. Der Service im Hotel lässt aber zu wünschen übrig. Auch auf Nachfrage wurden weder Zahnbürsten noch Hausschuhe oder ein Korkenzieher bereitgestellt.

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Convenient clean practical

By

09 September 2017

club

Needed a place to spend the night after a late meeting. This was perfect as it is close to transport links and well maintained with good service and a nice room

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Great hotel

By

08 September 2017

platinumelite

Central to transportation. Easy walking distance to many attractions. Safe area. Problem free vacation. Recognised as an IHG member. Will return in the future.

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Great location for bus and metro

By

07 September 2017

club

Stayed using points but still welcomed. Staff on the ball. Good room and clean. Location good for public transport or walk.

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