Rated 3.6 out of 5 by 317
Rated 1.0 out of 5.0 by KippyLuci Huge Disappointment
This hotel is not well-located for visiting the main tourist sites of Paris. It is too far-removed from them for efficient sightseeing. In addition, I have stayed in many, many hotel properties, and this one, I am sorry to say, is the worst hotel I have ever stayed in. Upon Check-in, I was shown no fewer than five rooms before one was found in which the air conditioning and the electricity worked. During my stay, things continued to malfunction--the air conditioning, the telephone, the electrical outlet in the bathroom, and the answer was always the same from the staff--the technician had gone home for the day. I requested a wake up call for every morning--only twice did I receive one during my 7-night stay. The staff was incompetent and much less than helpful except for two members who went above and beyond to be helpful. Staying at this property was an extremely frustrating and disappointing experience. The area in which it is located is not particularly nice either. There are many lovely, better located properties in Paris at which to stay. I wholeheartedly recommend one of them.
April 30, 2015
Rated 4.0 out of 5.0 by Groundrod Comfort - convenience - location - atmosphere
On a four-night stay paid partially by IHG points, the hotel met our needs in an economical manner. We were upgraded to an executive suite that overlooked
the busy forecourt of the Gare de l'Est, and while the noise level seemed high at first, the windows sealed
well enough to permit sound sleep. The executive suite is pretty much tailored to an unaccompanied executive, as the rooms (bedroom, lounge, and bath) are all on the cozy side. The toilet might seem set
a little high for a short executive, who would find his or her feet dangling above the floor. The bed was not the most comfortable hotel bed, but after a bottle of wine at dinner, it's more than adequate. The TV in the bedroom had problems receiving most channels, but the one in the lounge was all that was needed. Internet connection was a little fussy, but fairly reliable once
authenticated with the access code provided by the front desk. Proximity to the Gare de l'Est was our key decision factor, and having a Metro entrance outside the door was particularly handy on a rainy day. The immediate neighborhood is awash with cafes and restaurants, although we did not have the opportunity to patronize any of them. We will stay again.
April 29, 2015
Rated 3.0 out of 5.0 by jules-blue Satisfactory for a short business trip
The hotel was being refurbished during my stay but I would like to have been informed of this prior to booking. Although not the fault of the hotel, this isn't a particularly nice area of Paris, although conveniently situated for Gare de L'est and Gare de Nord stations. The situation was made worse by the scaffolding and boarded up areas outside the hotel.
Reception is small (although being improved, I believe) but check-in was quick. I was on a business trip so did not spend a great deal of time in my room which is fortunate, otherwise claustrophobia would probably have set in. All of my needs were catered for except for the provision of any space and I only had three hangars in the wardrobe for a four day trip.
I had to queue on two mornings before finding somewhere to sit at breakfast and had to share the table. The restaurant staff were efficient but not friendly.
Check-out was slow as the morning seemed to be a peak time to do this and there were only ever 2 staff on reception.
Altogether this did not represent good value for money.
April 27, 2015