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Rated 4.0 out of 5 by 481 reviewers.
Rated 3.0 out of 5.0 Lack of working Elevators Stayed here for a business training. First major issue was that they only had one working elevator. The hotel was busy with many staying due to the Philly's games, however you would have to wait at least 2 times for an elevator to be available or you would have to take the stairs. I was on the 9th floor so carrying bags with you up 9 flights of stairs is not an option. Second issue was the food. While the breakfast buffet was great, the lunch/dinner food left little to be desired. Soup/Chili came out cold and the wrong food was delivered to some of us. We were told that only one cook was on duty, but there were only 5 us in the restaurant at that time. Last issue was the parking. Be prepared to have limited parking on game day. They charge for parking on those days supposedly for outside people just coming to the game, but I watched a argument between a guest returning to the hotel and staff taking payments to park. They were trying to charge her just to park at the hotel even though she was not going to a game. August 31, 2015
Rated 4.0 out of 5.0 by Awesome beds, Very clean room Had a great nights sleep !!! Room was very clean, AC worked fantastic August 31, 2015
Rated 5.0 out of 5.0 by great location The hotel is a very short walk to Citizens Bank Park. My wife and I, and kids and grandkids stayed in one of the family suites. The 6 of us really enjoyed the room. The hotel could use a few more elevators. August 28, 2015
Rated 5.0 out of 5.0 by Excellent hotel Courteous staff and clean rooms. Centrally located to sports and leisure opportunities. August 25, 2015
Rated 4.0 out of 5.0 by Great place to stay after a game or concert We stayed a Saturday night after a concert at Citizen's Bank Park. Our room had awesome stadium views, and was an easy 5-10 minute walk to the stadium. One of the elevators wasn't working during our stay which was annoying, but they allowed us to use the service elevator and it helped greatly. We ate the breakfast buffet Sunday morning, and it was pretty good...not many choices of food items, but it was quite tasty. The hotel staff was very friendly and upgraded our room because my husband is an IHG rewards member. I thought it was nice that they recognize that. The hotel also had a great outdoor pool. All in all, if you want a clean, simple, resealably priced hotel to crash at, especially after a game or concert at the Sports Complex, this is the place to stay!! August 24, 2015
Rated 1.0 out of 5.0 by Dissapointment Convenient to the ball park, but that's about it. Staff seemed disinterested and the building is worn out. A/C in room was loud and struggled to keep room below 80 degrees. Workout room was hot and had no air flow. August 24, 2015
Rated 3.0 out of 5.0 by Tired The hotel is in need of some refurbishing. The wait staff was good at breakfast. The value for the room was not achieved. It is close to the stadium facilities, otherwise, we would not have stayed. August 24, 2015
Rated 5.0 out of 5.0 by Great hotel We stayed at this hotel to watch a baseball game when the Jays were in Philly. The hotel was perfect for our needs and a great location to take in a game or any other event at Citizens bank park. Would highly recommend! August 22, 2015
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