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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.5

based on 869 reviews
94%
Recommend This Property

Ratings Breakdown

869reviews

  • 5 Stars
    559
  • 4 Stars
    221
  • 3 Stars
    54
  • 2 Stars
    25
  • 1 Stars
    10

Comfortable

By

05 December 2019

club

Beds are comfortable and the rooms are big. Nice to have a frig and microwave.

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lit confortable et très bon service.

By

04 December 2019

club

lit confortable et très bon service.


lit confortable et très bon service.

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Great getaway.

By

04 December 2019

club

This was a nice getaway and great deal. Staff are super kind and respond immediately with any requests. We will be back!

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Comfortable room

By

03 December 2019

platinumelite

We use this hotel every fall and really enjoy or time here.

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Quick holiday visit

By

03 December 2019

Nice, comfortable stay to visit with college student over a holiday weekend. Bed was not the most comfortable and the pillows are too soft. Bathroom was small, but flowed well. May stay again this spring.

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Great place to stay in Plattsburgh!

By

02 December 2019

club

Quick checkin, prompt response to request for more towels. Met my request for higher floor and distance to elevator. Beds are very comfortable, room is clean and updated. Breakfast area is large and accommodates a large crowd, extra space to flow into game room. Personnel managing the dining room are very helpful especially when one of our party had food allergies.
Location is perfect for those wanting to be near shopping and restaurants.

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Great stay

By

30 November 2019

platinumelite

This hotel was awesome, the restaurant and bar staff were always positive and pleasant to talk to, they made me feel comfortable and felt like I had known them for years.

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Fantastic stay with great prices and newly renovated rooms

By

27 November 2019

I will be a repeat customer for a long time. Staff was great, rooms were quiet and clean. Bed was king size and cozy.

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Platty

By

25 November 2019

platinumelite

Great location and value for the area. The staff is very friendly at this location and the location is in the middle of the city surrounded by all that you need for a great stay.

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Call me

By

23 November 2019

Call me and I will explain. Not interested in typing it out if you want to know the call me and I will be happy to explain

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Great location

By

20 November 2019

platinumelite

Overall it was a great place to stay. The front desk staff didn’t recognize my platinum status nor my stat preferences. Overall it was ok for one night

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I would avoid this place.

By

20 November 2019

It's in disrepair. They no longer have customer service. They are trying to offer you the worst customer experience for the highest price possible. In Plattsburgh, there are many options which are much cheaper and much nicer. Avoid this dump.

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