Rated 3.8 out of 5 by 300
Rated 4.0 out of 5.0 by mmm2011 Great location
Great location , comfortable beds, great staff and service ,very useful shuttle from airport
August 31, 2015
Rated 5.0 out of 5.0 by FJos A FIRST CLASS HOTEL!
I stay at this property whenever in Dusseldorf. EVERYTHING is just perfect....and if you find it not so, the Staff will ensure that whatever you need -- it will get fixed, Sebastian, Manager at the Restaurant and Bar runs a superb drinking and dining operation. Anja and Jens at Reception love their jobs and are so dedicated to the requirements of the guests. Andrea will arrange the best facility for your group, seminar and banquet meetings. Martin in Engineering and Maintainance had my AC fine-tuned in a matter of minutes -- and Mieke keeps all this running as a fine-tuned first class hotel operation.
To the Guest who wrote a review earlier complaining about his malfunctioning radio and heating system, did he ever consider notifying management about the problem? His issues would have been attended to promptly, and if not fixable on the spot - would have been offered another room, I am sure. This is one GREAT Holiday Inn -- and the employees make it so!
August 25, 2015
Rated 5.0 out of 5.0 by Hydrogen guy Gret counter service, very comfortable room
I arrive in Dusseldorf for the first time. I had originally stayed at another holiday in and was not happy at all. The rooms were small the building was underconstruction and the staff was short and did not try to remedy my concerns until I demanded to check out. That's when I went to this hotel. Very nice staff, very professional. My room was excellent and parking was very easy. The onsite bar was a great place to get a nice meal and a drink. Bartender was very accommodating. Pool and out side area was very well maintained. This is a great place for a family or business. Thanks you all for a great experience. Would like to mention however that the restaurant staff would not allow me to pay cash for my breakfast. I found this odd. What if someone came in to visit and wanted a breakfast?
August 22, 2015
Rated 5.0 out of 5.0 by QCA2015 Comfortable
In spite of being so close to the airport, the hotel is very quiet. The room is clean and bed is very comfortable. One can get a good night sleep before continuing the trip the next day. The hotel provides complimentary transportation to and from airport. It is definitely very good value for money. The personnel is friendly and professional and the service is of very good quality. I strongly recommend it.
August 20, 2015
Rated 3.0 out of 5.0 by chris154b2 Holiday In Ratingen Germany 14/8/2015
Overall a good hotel, the rooms are clean and the facilities are good.
The only thing that lets the Hotel down if you use it is the free Airport Shuttle.
In my own experience the Shuttle Staff treat the Hotels Customers as an inconvenience who need to be taken at high speed to and from the Hotel.
Again this is only my experience the shuttle was 20 minutes late going to the Hotel and I was kept waiting outside the office at the Airport and departed some 5 minutes late.
August 18, 2015
Rated 2.0 out of 5.0 by Teruko Don't recommend this hotel
Hotel itself was OK and nice enough except it has no safe in the room.
It had a deep bath tub which I liked.
However, the location was far away from the airport although the hotel shuttle bus service was good and no charge..
There was no shops or restaurants nearby and the restaurant downstairs overcharged us. A bottle of water charge was 6 Euro, tea-7 Euro, one cooked sausage cost 6 or 7 Euro.
August 16, 2015
Rated 4.0 out of 5.0 by NICBAN Gutes Hotel, grosses Zimmer
Sehr gutes Preis-Leistungsverhältnis, unkompliziertes Personal.
August 10, 2015
Rated 4.0 out of 5.0 by DocH1 Made welcome from the start
Reception staff make one welcome at check in and throughout the stay
August 8, 2015