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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.1

based on 901 reviews
87%
Recommend This Property

Ratings Breakdown

901reviews

  • 5 Stars
    420
  • 4 Stars
    297
  • 3 Stars
    96
  • 2 Stars
    51
  • 1 Stars
    37

Business Stay

By

24 May 2017

A good standard of accommodation and convenient location.

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Great hotel

By

22 May 2017

A very pleasant hotel with helpful, polite and friendly staff who go out of their way to make you feel welcome.

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Attentive and helpful staff

By

22 May 2017

Very helpful staff. Deal with queries very efficiently and effectively. Overall a pleasant stay.

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Reception Staff

By

20 May 2017

Samantha at the front desk helped me when I faced difficulties whilst booking in. She dealt with the matter very professionally and speedily.

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Reading South

By

18 May 2017

Excellent, clean and efficient. Friendly and responsive staff.

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Excellent

By

16 May 2017

Upgraded to Executive room.
Shower ceiling tiles in pool male changing rooms need replacing.
A small issue!

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Excellent

By

15 May 2017

The only down side to this hotel is the television channels - very limited which is a surprise.

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April

By

11 May 2017

club

Hotel was good,
Staff friendly,
Bedroom clean and tidy,
Bar prices are very high,
And the size of the sweet (puddings ) for the price charged was bad.

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Pillows

By

11 May 2017

club

Pillows needs to be thicker other then that great hotel we always use this hotel when we visit family and friends staff great lovely clean hotel

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Comfy and clean

By

10 May 2017

club

Excellent value for money with brilliant staff! The room was excellent and the hotel was very peaceful.

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Welcoming helpful staff, great facilities and food .

By

10 May 2017

club

This holiday inn is my favourite as it has a pool and pancake machine which my kids love. The staff and all lovely and happy to help and talk to you . Poor could do with updating but it's nice to have and steam room and jacuzzi . Defo reccomend to stay here.

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Great stay

By

10 May 2017

club

We had 2 days at Legoland and although it was a little further away than I thought, I feel I chose a great hotel. Easy to find by directions given, the service on arrival was great.. We had a relaxing time in the pool before dinner. Slept well and got up for a very nice breakfast. Off again to legoland and back again for another swim followed by another great meal. Anthony was great with the children, thank you. Would definitely stay here again

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