Rated 4.2 out of 5 by 201
Rated 5.0 out of 5.0 by LisaCCC Great service
Lovely stay with my daughters, extremely helpful and professional gentleman on reception who did all he could to mitigate our disappointment at the lack of power on our 2nd day ( not the hotel's fault ). Not sure of his name but he previously worked at the Holiday Inn Farnham ( I think)
09 July 2014
Rated 4.0 out of 5.0 by Henleybabe13 Usual good service & comfort.
Once again, my husband and I had an enjoyable stay for 4 nights, whilst we visited the Henley Royal Regatta. All the staff were very helpful, as usual, and they even telephoned before we left for our stay to advise us that the electricity supply would be closing down at 10.00 am on the morning of our departure. Even so, with such a difficult prospect, the Reception staff dealt with all clients with humour & courtesy.
09 July 2014
Rated 5.0 out of 5.0 by EmmaT9876 Fantastic staff!
This is the best Holiday Inn I have stayed in in a long while. The hotel is a little dated in places but the staff by far make up for a little paint being needed here and there. The room was lovely and spacious and the bed was very comfortable, I was even able to get feather pillows.
The swimming pool was lovely and very warm, it is quite a small pool but was never overcrowded, I liked that they give you towels there so you don't have to use the ones in the room and have separate male and female changing rooms.
Laura on reception was extremely helpfull and was able to print my boarding passes off for me and print me a map of the area and recommend places to go, and was my go to person for the rest of my stay.
All the staff have made me feel really welcome and all seem to go that extra step to make your stay special. All in all a lovely stay would definitely recommend.
07 July 2014