Rated 4.2 out of 5 by 274
Rated 5.0 out of 5.0 by Ainmhh Very Comfortable Hotel
Holiday Inn Olaya is both comfortable for stay as well as for its location.
The reception staff are very efficient and friendly
May 21, 2015
Rated 5.0 out of 5.0 by Chanel297 Best hotel staff in Riyadh
If you want to be treated as the most important guest, then this is the only hotel for you. Beginning from the time the bell staff attends to your luggage especially the attentiveness of Arnel, the best front desk staff Syed and all your concerns attended to personally by Medhat. Last time I was there, I forgot my eyeglasses in my room. When I came back few weeks after, Hussein from house keeping gave me my sunglasses. Amazing! I also go to the Women's gym every time I stay in this hotel and last time, Irfan from housekeeping provided crisp, clean towels. I requested that hopefully when I come back, there will be a place for hanging the abaya at the gym.
May 18, 2015
Rated 5.0 out of 5.0 by Frequent_biz_traveller Value for money
My stay in Holiday Inn Olaya as always has been up to expectations. The staff is courteous and services offerred are as per expectations. Its location in Olaya is also a big plus in terms of connectivity to nearby areas.
May 18, 2015
Rated 3.0 out of 5.0 by ijalee bad variety of food and noise outside the room
I have stay in many nights in Holiday Inn Olaya, and probably my last stayed was the worst ever. The food variety during the breakfast was miserable. I am totally boring with that. And a plus that some noise from outside room was disturbing me. I was in 505 floor which I expect I will got a better to place as it was executive floor.
May 12, 2015
Rated 2.0 out of 5.0 by sisa9999 Not for business travelers
I was extremely disappointed by the internet quality in this hotel. I do travel around 200 days per year, and I have not seen such a bad internet quality at least during the last 5 years, I was staying in another hotel in Riyadh, just 10 minutes walking from this hotel and the internet quality was super. The staff of this hotel were extremly friendly, and they were honest in telling me that the hotel has a historical internet problem, which I noticed as welll as other customers who were gathering at the hotel reception to complain about the internet. The food is too expensive, though the food quality was not that super.
The rooms are big and clean and the gym is in a nearby building.
May 11, 2015
Rated 5.0 out of 5.0 by Jeweljmcg Great hotel
The staff were very helpful and assists their guests in every way they can. From the housekeeping staff, shuttle drivers, the receptionists, everyone is so accommodating. If you have any concern during your stay, they are more than willing to help. Thumbs up for the very good performance of your staff!
May 11, 2015
Rated 1.0 out of 5.0 by Luis Pimentel Unacceptable reservation issue
The stay and staff was fine. However we booked the room using the online chat at ihg.com and the agent confirmed several times our rate included the breakfast. When we arrived at the hotel the staff said breakfast was not included.
We complained several times ( at ihg.com and at the hotel ) but but didn't get a "sorry" or small compensation.
No one from our company will never book again in this hotel. It was totally unacceptable.
May 10, 2015
Rated 5.0 out of 5.0 by alfaisl marvellous stay ,,
Reception staff were very friendly ،، A wonderful place,, can reach any place easily ،، for me The food was delicious,,
May 8, 2015