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Rated 4.0 out of 5 by 332 reviewers.
Rated 2.0 out of 5.0 by not recommended! Small, dirty room, uncomfortable bed and broken old "furniture". Loo paper was the cheapest awful stuff I have ever encountered and I bought some in Boots! Insufficient seating in lounge and bar area for all guests when wedding parties/coach parties visiting. Staff very friendly and accommodating but did not appear to have any guidance particularly in the restaurant at breakfast time. Total chaos! May 30, 2015
Rated 5.0 out of 5.0 by Delighted I stayed here with my daughter and 5 month old granddaughter. We brought our own travel cot, although one was available if required,and there was ample room for it. I wouldn't hesitate to stay here again and to recommend it. May 28, 2015
Rated 5.0 out of 5.0 by Good place to stay This was our second visit to HI, Runcorn and we were allocated a room with a newly refurbished bathroom. The shower was amazing, brought a whole new meaning to invigorated. The room was clean and the temperature control easy to operate. All of the staff were friendly, helpful and a pleasure to interact with. We will definitely stay again when we come back to Runcorn. May 27, 2015
Rated 5.0 out of 5.0 by Comfortable stay A very good nights sleep in a clean room. Friendly staff and good facilities. Would recommend and would not hesitate to stay there again. May 26, 2015
Rated 5.0 out of 5.0 by Great staff and service An excellent stay. The staff and facilities where to a high standard. there was nothing that was to trivial for the staff to handle and this made our stay more enjoyable. May 26, 2015
Rated 3.0 out of 5.0 by Always great service I have stayed here many times and the service of the staff can not be questioned - however the rooms and general appearance of the Hotel is needing a facelift. May 26, 2015
Rated 3.0 out of 5.0 by A few tweek's and this could be a very good hotel Arrived for 4 nights but was given one of the smaller rooms on floor 2, floors 3 May 24, 2015
  • 2015-06-01T11:40:25.986-05:00
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