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Rated 3.9 out of 5 by 704 reviewers.
Rated 4.0 out of 5.0 by Nice staff, adequate room I chose the Holiday Inn Civic Center because it had a parking garage. I did not know about the location in the city, which really was not critical to a stay of one night. It has a small lobby, and dining space. The staff were very friendly. The room I was given was on the Executive Level, but was not anything special. The minibar had been removed, the drawers in the dresser did not work, and the bath tub drain was not one I was familiar with. I would not have used the tub for a bath, it seemed old. It was adequate for a single night. For a longer stay, I would look for a hotel with larger common areas, with better decor and rooms. April 25, 2016
Rated 4.0 out of 5.0 by Excellent Staff Clean Room = Good Stay The front desk was courteous and competent. The room was clean and in general good working order. I had no problems and found my stay to be overall very good. April 25, 2016
Rated 5.0 out of 5.0 by Good experience The room was clean. Internet was good. Bed could've been a little more comfortable, but the pillows were good. April 21, 2016
Rated 5.0 out of 5.0 by Great sleeping, quiet and comfortable. Hotel is excellent, just be aware and safe walking around that area of Market street at night. Lot of Homeless around, and they are not shy. April 20, 2016
Rated 4.0 out of 5.0 by Great Location The location for someone that takes the bart from the airport to stay in the city is very convenience April 14, 2016
Rated 5.0 out of 5.0 by Above and beyond expectations I chose this Holiday Inn because it was across the street from the Orpheum Theater where I was going for a show. When I made the reservation I thought it would be like the old version Holiday Inn - average and mid-level. I was quite surprised to walk into a beautiful lobby. All members of the staff couldn't be more kind and helpful. Other than a problem with the remote and a sluggish shower drain, the room was lovely and comfortable and included a great hot beverage selection and nice toiletries. I was on an upper floor and the elevators were very quick. There were lots of places to eat on nearby Market St. and Bart and Muni were a short walk away. All together it was a very nice experience and upleveled my impression of what the Holiday Inn brand is about. April 14, 2016
Rated 5.0 out of 5.0 by Great Staff The hotel staff here were extremely courteous. The room was comfortable and the hotel was in an accessible location. April 8, 2016
Rated 4.0 out of 5.0 by Great place close to everything Stay for business every week and always greeted by first name and staff is very helpful. April 7, 2016
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