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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
82%
Recommend This Property

Overall Experience

4.1

based on 1720 reviews
82%
Recommend This Property

Ratings Breakdown

1720reviews

  • 5 Stars
    775
  • 4 Stars
    543
  • 3 Stars
    215
  • 2 Stars
    106
  • 1 Stars
    81

Bed was not comfortable and our window view was a wall

By

20 August 2017

club

The beds were not comfortable at all. I asked for a room with a view and I got a room with a view of a huge wall. Not happy with that !!

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Fair hotel

By

20 August 2017

club

I've really enjoyed the cleanness of the hotel. Location is perfect. Overall a comfortable experience.

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Ottimo hotel in ottima posizione

By

20 August 2017

club

holiday inn di buona qualità in ottima posizione per visitare la città a piedi, possibilità di parcheggio ma a caro prezzo,

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Great location

By

17 August 2017

Great location near fishermans wharf and good value for the price.

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Perfect stay

By

17 August 2017

The stay was a pleasant one. The staff was nice and the room was great. I will definitely use this facility again if ever I'm in the area in the future Thanks.

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Pleasant Service, Comfortable Room

By

14 August 2017

club

I was travelling for business, and the staff was friendly and accommodating. They were able to help with an issue I had with check in (on my end), and did so in a friendly and timely manner.

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Great experience

By

14 August 2017

club

The location is simply perfect, in the fisherman's wharf and just a short walk from Pier 39. Very friendly and helpful staff, superb rooms , very clean and comfy.

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Bad service

By

13 August 2017

platinumelite

Won't stay at the facility again. Rude staff, unclean rooms, loud and don't get the type of room you expect at the price you pay.

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Excellent helpful reception staff

By

13 August 2017

club

When our vehicle broke down we needed to find a place to stay. Most other hotels just said "sorry no vacancy". Upon explaining our plight. The receptionist contacted the manager and he immediately agreed to give us their standby room. They then arranged for us to get our vehicle into their secure parking until it could be picked up in the morning.

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Great location

By

11 August 2017

For a holiday in San Francisco this is very well positioned hotel. Warm welcome. Very clean room. Perfect temperature in room. Quiet comfy night sleep. Excellent service in the bar. Could not really fault the place. No up-grade for Spire though.

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Great time at San Francisco

By

10 August 2017

club

Clean room, fast check out. Good customer service. Enough parking. The only think I didn't like that we needed to pay extra for parking.

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Can't Beat the Value and Staff

By

08 August 2017

platinumelite

If you go to fisherman wharf this is the MUST place. 1 Block away and best one there

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