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Rated 4.6 out of 5 by 127 reviewers.
Rated 5.0 out of 5.0 by Buena ubicacion y excelente atencion El hotel se encuentra en la zona de Escazu, rodeado y/o muy cerca de restaurantes y zonas de compra. El personal del hotel es muy amable y siempre estan dispuesto a atender a los huespedes. Desyunos muy sabrosos, especialmente el gallo pinto y las frutas. Buen internet. 26 March 2015
Rated 5.0 out of 5.0 by Estadia cómoda Una excelente estadia, sus ligeras mejoras, pero todo bien 25 March 2015
Rated 5.0 out of 5.0 by Great location and comfortable bed This hotel is located near a superior mall, a dinning plaza and adjacent to a major medical facility. My first stay at this newer hotel. Honestly, I stay usually at a competing hotel but for this visit the pricing was favorable and I'd wanted to check this hotel since it had been built. I am in the lowest rewards tier with IHG but was warmly received at the counter as a valued member. The room was very clean and the bed very comfortable. I thought the overall lighting in the room was on the dark side but that was the only negative. Buffet breakfast had a lot to offer and was very tasty. It was also overpriced. The dining area was very cold which tended to cool off the food rapidly. I was very pleased with the stay. Actually tried to make another reservation for next week but no rooms available; so back to the competitor. 20 March 2015
Rated 5.0 out of 5.0 by Estadia Extraordinaria, Excelente Servicio Agradeciendo el excelente servicio que le brindan al huesped en su estadia, escelente atención de su personal, comodas, bonitas y muy acogedoras habitaciones. Limpieza en todas las áreas del hotel. Excelente comida y bebidas en todos los tiempos, aun en las cofee breaks. Muy buena ubicación, centrico, excelentes vistas desde las habitaciones y áreas deportivas. Muy buen concepto de estar incluido con el centro comercial, con excelentes tiendas, restaurantes, centros de entretenimiento, etc. 17 March 2015
Rated 4.0 out of 5.0 by Cliente habitual del hotel He sido cliente habitual de este hotel durante el último año. La atención del personal: bastante buena, como de costumbre. Personal de excelentes modales y de buen trato hacia los huespedes. Cantidad de personal: En la última vísita observé poco personal en el front desk, generando atrasos en los procesos de check-in/check-out y de solicitud de información por parte de los huespedes. Comedor / Restaurant / Room-service: Las opciones de desayunos son bastantes buenas y variadas, a pesar que eliminaron la estación de omelette. El servicio de room-service fue lento. La atención en el restaurant pudo haber sido un poco mejor (anteriormente era excelente). Ascensores: En Nov 2014 uno de los ascensores estaba dañado. Coincidencialmente, en Marzo 2015 el mismo ascensor se encontraba dañado. Un sólo ascensor para la atención del hotel (con 90% de ocupación) no era la más adecuada. Habia que esperar un buen rato para subir y bajar a los pisos. Mantenimiento de las alfombras: Observé las alfombras bastante deterioradas. Toallas: Han mejorado sustancialmente el servicio de toallas. En viajes pasados había reportado que las toallas no eran adecuadas (mal olor, dañadas, mucho uso, etc) y han corregido ese asunto. 16 March 2015
Rated 5.0 out of 5.0 by Recepción Tanto a mi llegada y en el proceso de Check out solo había una persona atendiendo al publico lo que retardaba el proceso. 16 March 2015
Rated 5.0 out of 5.0 by De negocios Muy buena experiencia para un día de negocios . Buen ambiente 13 March 2015
Rated 5.0 out of 5.0 by Beautiful Hotel First off, the staff at both IHG properties I visited in CR were beyond exceptional. Kudos to all. My friends and I relaxed her for two days after backpacking along the coast of CR. A hot shower, and a real bed was all we really needed jaja. This Holiday Inn is very aesthetically pleasing. Modern, clean decor throughout the property. Rooms are large, with large bathroom and comfortable queens. Our room offered a view of the mountain side which we thoroughly enjoyed. You have many dining options, a mall and one of the three Starbuscks in CR within walking distance. Thank you for your hospitality! 08 March 2015
  • 2015-03-29T13:04:10.991-05:00
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