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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
98%
Recommend This Property

Overall Experience

4.5

based on 421 reviews
98%
Recommend This Property

Ratings Breakdown

421reviews

  • 5 Stars
    282
  • 4 Stars
    105
  • 3 Stars
    20
  • 2 Stars
    8
  • 1 Stars
    6

Wonderful hotel, staff and room service

By

23 October 2017

club

We were visiting the hospital next door so the location was perfect. There is a wonderful array of restaurants within the complex where the hotel is located, which was a wonderful bonus.
Staff are extremely courteous and attentive and rooms felt really luxurious!

The only slightly disappointing aspect is the breakfast particularly if staying for a week as we did. Times are changing and so are eating habits- more healthy options are needed- nuts/seeds/ soaked oats/ freshly pressed vegetable juices/ steamed kale and spinach/ good dark brown bread-no sugar added- and so on!

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calidad y servicio muy bueno

By

21 October 2017

club

relajante, buena comida y aseo.
buen trato y agradable , buen servicio

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confortable

By

21 October 2017

club

awesome hotel
air conditioner too cold and room too hot. so there was no in between point :(

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Grata atención, habitación cómoda, excelente comida

By

18 October 2017

club

Desde el primer momento la atención del personal fue grata todo el tiempo. La habitación siempre estuvo arreglada y limpia, con la temperatura e iluminación ideal. Tanto el desayuno como la cena excelente.

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Excelente ubicación

By

18 October 2017

Recientemente viajamos a Costa Rica y nos hospedamos en este hotel por su excelente ubicación.

Cercano al centro comercial y tienen servicio de transporte al mismo.

El personal de recepcion muy atentos y serviciales.

Sugerimos ofrecer transporte de y hacia el aeropuerto asi como el desayuno incluido en la tarifa.

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Good hotel for a business visit

By

17 October 2017

This is the sort of hotel where you can concentrate on your work knowing that everything will be fine. Rooms are comfortable and clean. Staff always have a smile and are always ready to help. No concern about security. Courtyard setting with a variety of restaurants available. Bit out of the way so trips around the city can take you 15-20 minutes, more if in the rush hour. About 30 minutes from the airport. My only gripes - lighting in the bathroom is poor and makes it difficult to shave - they ought to fix that. Also, even for a non-luxury hotel they could jazz up breakfast a bit - choices are pretty limited. Finally, the exercise room is small - five machines including 2 treadmills. You may have to get up early to be sure of getting your choice. But over all, very satisfactory for a week's stay.

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Ideal para trabajo .

By

15 October 2017

Tranquilo cerca de restaurantes , lejos del centro

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Confort y comodidad

By

12 October 2017

club

M gusto mucho la habitación muy limpia el servicio es excelente me sentí a gusto estando hospedada con ustedes

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Excelente Hotel

By

12 October 2017

club

Muy buen hotel con un calidad de servicio y atención extraordinaria por su personal.

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Good food choices

By

12 October 2017

club

We were in San Jose to participate in school conferences. We had good room service, excellent attention from all staff, and everyone was very helpful.

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Excelente Atención

By

10 October 2017

platinumelite

Excelente servicio del área de recepción considerando que mi hija iba sola para un trabajo voluntario de protección de tortugas y le ayudaron hasta para escoger donde comer...

Gracias!

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Conveniente Ubicación

By

09 October 2017

club

Excelente servicio y ubicación, idela para reuniones de negocios y descanso

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