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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.5

based on 449 reviews
91%
Recommend This Property

Ratings Breakdown

449reviews

  • 5 Stars
    327
  • 4 Stars
    65
  • 3 Stars
    26
  • 2 Stars
    18
  • 1 Stars
    13

Great upgrades

By

07 August 2017

platinumelite

The hotel is very sleek and efficient and the selection of bath gels are wonderful

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Avoid this place

By

07 August 2017

club

Desk staff was helpful. Hotel is under renovation at this time. Noises and dusty. Moldy smelling. Restaurant is closed so they are using a meeting room as the "dining room". Breakfast was not very good - stale tasting eggs, lousy bacon and sausage that was questionable. The first day no one was manning the omelette station. The second day there were kitchen staff servicing the buffet that looked like construction workers. Very unprofessional and unsanitary looking. Made me wish I hadn't eaten the food. Their appearance convinced me to avoid dinner.

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Great location and easy price

By

07 August 2017

club

This hotel is under renovation but they are making it easy for the customer and they work seems to be totally focused on the customer. Great location and nicely priced.

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Great service

By

02 August 2017

platinumelite

Hotel is under complete renovation. I believe it will be very nice once finished.

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ugly decor

By

02 August 2017

the new decor is awful, cold and impersonal. I felt like I was staying in some futuristic room. The designer was trying too hard to be cool.

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Hotel Stay

By

28 July 2017

club

Wonderful hotel in a great location! The rooms were newly renovated and the hotel itself is under a 6 million dollar renovation, which will make the hotel an even nicer place to stay.

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Air Conditioning/ IHG Membership

By

24 July 2017

Turned it as low as possible to get a comfortable coolness

Points were not added to my account for the stay.

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Nice place to stay even through renovation

By

19 July 2017

club

First, your questionnaire must be shorter. Second, hotel and staff were quite pleasant. I think housekeeping should inform manager when lights are burnt out and anything is amiss in the room. Also only time I had a TV remote I could not use to turn on or off TV.

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Fine hotel

By

19 July 2017

club

Clean and friendly service. Comfortable beds. Would stay again if in the area.

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Wonderful stay

By

18 July 2017

No issues. Highly recommend. Friendly staff. Recognized as a Platinum member.

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Great Stay!

By

13 July 2017

A night I will never forget! I went into labor at 5:30am!! For the time I spent there the staff was very friendly and the room was awesome! The only problem was there was no microwave since it was a newly renovated room. Overall, a great night!

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Great hospitality and great swimming pool

By

11 July 2017

club

The hospitality was great we had an easy check in and check out rooms where nice and comfortable the girls loved the swimming pool and the breakfast buffet was excellent the only issue which was not that bad is that we where all on different floors but all in all everything was ok

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