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Rated 4.2 out of 5 by 246 reviewers.
Rated 4.0 out of 5.0 by Great place to stay with wonderful staff My boyfriend and I stayed her for 5 nights and it was great! Silvia at the front desk was just the sweetest and friendly. Always so helpful. Told her it was ourfirst time in NYC/NJ and she give us a room with a spectacular view. The room and bathroom was always clean by the time we got back site seeing. My boyfriend and I had no problem catching the NJ bus to and from NYC. And it stops really close to the hotel and runs til 1 am.It was great. We hope to go back. September 1, 2015
Rated 5.0 out of 5.0 服务一流 该旅馆的服务特别的好,态度温和,尽全力帮助。我们对当地特别不熟悉,他们都不厌其烦的告诉我们。而且我们交通有困难时,他们很热情地用旅馆的车送我们去坐火车,还接送我们回来。司机很热情,告诉我们怎么���票、到公园后怎么办等等。我们下次来还住这里。也会推荐给朋友。 September 1, 2015
Rated 5.0 out of 5.0 by Enjoyable place to stay Hotel is located in a great location and the Staff is great. Great place for few day rest. September 1, 2015
Rated 1.0 out of 5.0 by Poor customer service The staff is not helpful. They over charge for rooms. They think they can make things right by throwing more points at you. What I was told would be available (a shuttle to NYC) was not available and the way they thought this could be made better would be to throw points at me. The only reason we picked this hotel was because we were told by a live person that we would be able to have a shuttle to NYC. It is very disappointing when you take the time to make sure that everything is right and speak to live people to make the reservation and to ask all your questions and then to find out that what you were told is not going to happen. The only asset this hotel has is the shuttle driver Ben. He was kind and courteous to me and my family. I would not recommend this hotel to anyone. August 24, 2015
Rated 4.0 out of 5.0 by 2nd stay...i'll still be returning while the second stay was not as notable as the first, it was still very good. Presidential Suite was great (could have been better if housekeeping remembered to set the sofa bed up for sheets and no blankets :( made for a rough night)...and again, Ramone and this time Trish at the desk were great. again, The Plum restaurant was great, coffee place was good as well upon arrival--even better in the morning. While I did not eat at the breakfast buffet, my mother did, and she said it was quite good with a much larger variety then the "usual spots" we have stayed in previously. If mom says it's good--it's good! As I said, another great stay other than the sofa bed issue, but that wasn't a deal breaker for me. Mom stayed in the bedroom, and as long as she was good, I don't sleep much anyway. Signage up for a parking rate increase coming was all over the place--so premium parking will be costing some $10 moving forward, and they were doing a great job of communicating the same. This place is rapidly becoming one of my favorite spots to stay. The staff is truly that friendly...Ramone again--thank you sir, a pleasure! Perhaps a small thing that would help tremendously....Bags at the front desk. I tend to purchase 5-6 drinks and a few small snacks upon arrival, and there were no bags to assist in carrying the items. Sounds really silly, but juggling drinks and ritz crackers and aspirin and a computer and a suitcase or 2 can get challenging. August 24, 2015
Rated 4.0 out of 5.0 by Holiday Inn Secaucus good! details need to be worked on. Possibly some updates in the rooms. August 23, 2015
Rated 4.0 out of 5.0 by comfort and clean rooms i will be coming in New York again. I would be staying at your hotel again August 20, 2015
Rated 4.0 out of 5.0 by Ramon Espinal (Front Desk), was exceptionally friendly and helpful Ramon Espinal (Assistant Front Office Manager), was exceptionally friendly and helpful young man, and hands down will be the reason we return. He answered everyday question and request in an expedient and professional manner. He greeted from the moment we arrived and assured we were enjoying our stay. The breakfast was very good as well, just sorry we didn’t eat there every morning. The Hotel is convenient to restaurant and shopping, and we even took the NJ Transit Bus located directly in front of the Hotel to 42 st August 19, 2015
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