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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.6

based on 659 reviews
90%
Recommend This Property

Ratings Breakdown

659reviews

  • 5 Stars
    465
  • 4 Stars
    153
  • 3 Stars
    32
  • 2 Stars
    5
  • 1 Stars
    4

增加加湿器

By

23 April 2017

club

北方冬春季很干燥,建议房间增加加湿器服务。因为由于干燥经常半夜睡醒,很多上档次酒店均有此项服务,请予以考虑,谢谢!

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入住整体来说不愉快

By

21 April 2017

酒店位置很好,周围设施齐全方便。但是入住体验不好,前段时间凌晨入住房间的门锁是坏的,浴袍上面有头发,房间灰尘味道重,这次来入住,前台实在是太慢,明显操作还不熟悉还需要老员工指点,而且第一次听说饮料券升级成水果然后没饮料券,住过这么多假日这还是第一次,说了不要两边的房间结果就是两边房间的隔壁,房间里浴室的浴帘还是坏的,可能是跟这家假日相性不和,工作人员前台每次我一问问题都让我一阵尴尬。这两次的入住体验都非常的不好,从来没给过除了满分之外的分数,第一次给万象天成假日了。希望能有些改进吧。认真清扫房间检查房间内设施和培训员工。

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穿睡得很舒服

By

21 April 2017

假日酒店的床真的好舒服,而且服务态度也很好。我充电器忘拿了,找前台借,没有五分钟就送到房间。非常好,酒店里边也很干净

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服务很好

By

21 April 2017

在服务方面,遇到的小问题,酒店服务人员都可以迅速帮助解决。在设施方面,酒店电视部分频道的清晰度似乎不太高,可能是信号的问题。

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great service and good location

By

21 April 2017

excellent service which left me a unforgettable impression

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假日酒店再次遇见你

By

20 April 2017

club

以为住过很多次,渐渐的关注了起来,原来我们认识很久了,北京阜外医院旁金都,广州下九步行街十甫假日,舒适的睡眠,便利的特点,深深打动了我,今后无论去哪个城市还要住在假日酒店!

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非常不错,性价比高

By

16 April 2017

club

交通便利,酒店设施齐全,工作人员服务热情。早餐质量不错,除了近期接待人大代表。总体来说,性价比很高。

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服务很好,餐饮也很好。

By

14 April 2017

总体入住感觉一如既往地很好,服务水平也很高,餐饮质量和服务都很好!下次一定还住这里。

礼宾方面需要改进,比如,有车过来,礼宾员要上前开门,尤其是要帮着客人拿行李,而不是等客人提着行李进酒店后再问要不要帮忙!

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再接再厉

By

13 April 2017

platinumelite

基本每个月都要住上一两次 酒廊和健身中心人很少 西餐厅也换了印度风 看的出无论是管理层还是员工都在努力 可能是太过于熟悉了 希望下次去住能给我带来惊喜~

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床铺不错

By

12 April 2017

club

床品保持了一贯的水准,总体的睡眠体验还是不错的。客房送餐服务速度很快。前台的工作人员十分热情,刚办理check-in 进入房间后立刻致电询问房间是否满意,印象很好。整体的感觉都是不错的。保持了洲际应有的水平

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房间设施

By

12 April 2017

楼道噪音较大,不隔音。
房间水杯不干净,杯口有茶渍。
因为有会议需要,使用行政酒廊,西餐厅的服务员态度不友好,未等客人说完需求就随意打断,感觉非常不专业。

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体验舒适

By

11 April 2017

酒店体验很好,环境优美,工作人员服务态度很谦和,合理的安排会员的权益,房间很舒适,很温馨,以后还要来。

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