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Rated 4.0 out of 5 by 361 reviewers.
Rated 5.0 out of 5.0 by Great staff Excellent hotel with great attentive staff through out the hotel. Convenient location for Skokie, Ill. Rooms were clean and comfortable. 27 March 2015
Rated 4.0 out of 5.0 by Overall good experience with a couple of hiccups Overall, I had a good experience staying at this location. However, there were two hiccups at the start of my visit which caused me great concern. The first is that when I first went to the room, my card key swipe would not work. I had to travel a long way back to the front desk. The manager on duty greeted me and took a look at my key card. She did something to it and then said she would walk back with me to make sure it was functioning properly. When we got back to the room, I tried the key card and it didn't work. The manager took it and pulled the key card in/out very rapidly over and over and the door finally worked. She opens the door and says, see it works. And she turns around and leaves before I could open my mouth to say anything. The next morning upon getting ready, I realized I had zero hot water. It would not even get lukewarm! This made for a very unpleasant getting ready experience. When leaving I told the front desk staff about the hot water and the key lock. They reported it to maintenance. When I returned to the hotel later that day, both items were corrected. I was very disappointed in the manager who was not proactive to tell me that she would have maintenance look at the lock. I was disappointed that the hot water was an issue to begin with. After those two issues were resolved, I enjoyed my stay. P.S. Fitness center is tiny, tiny! 12 March 2015
Rated 5.0 out of 5.0 by Wonderful Enjoyed the staff and the stay! Will stay again on my next trip to Chicago! 12 March 2015
Rated 5.0 out of 5.0 by Great place to stay John, the front desk clerk who checked us in, escorted us to our room. That was awesome! The pool was fabulous. The breakfast at Bar Louis was excellent. I would highly recommend a stay here! 10 March 2015
Rated 5.0 out of 5.0 by Great experience I would recommend staying at this hotel if you are staying in the Chicago area. The staff is very friendly and fast to respond to any needs you have. The room was very clean and the mattress was very comfortable. I got a good nights sleep every night of my stay. 10 March 2015
Rated 4.0 out of 5.0 by Average Average for price, older property with updates, nice looking pool area if one wanted place for weekend with kids 10 March 2015
Rated 4.0 out of 5.0 by Good location and great service I stayed there for almost one week. it's close to my company and easy access to Chicago downtown and aireport. There are quite restaurants and shop surrounding. Staff is very nice and room is spacious. Especially, they have Bar Louis inside. Overall, pretty good and I'll stay there if I'm in Chicigo/Skokie in future. 07 March 2015
Rated 4.0 out of 5.0 by Great location and value Easy access to the airport and my friends and family in Chicago and suburbs. Comfortable albeit small room. Great, comfortable bed and pillows. 06 March 2015
  • 2015-03-28T10:13:39.086-05:00
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