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Rated 4.2 out of 5 by 428 reviewers.
Rated 5.0 out of 5.0 by Great short stay Only stayed overnight but room was clean and bed was very comfortable. Sheets and towels lovely and clean. Perfect location for shopping trip, with added bonus of being able to swim and go to the gym. Staff friendly and helpful, despite being very busy - the hotel was full. The Scottish lady who served at breakfast was extremely nice and cheerful, obviously enjoys her work and meeting the guests. 28 February 2015
Rated 3.0 out of 5.0 Nice room but staff were not the best I found the staff quite rude and no one mentioned my IHG status, no water or chocolate compliementary. The staff were also not friendly on check out. Room was nice and clean but staff need to enjoy their jobs more. 27 February 2015
Rated 4.0 out of 5.0 by Excellent service staff exceptional Overall we enjoyed are stay at the hotel, Staff at this hotel are a credit to your Company we feel parts of the hotel is in need of a face lift, we were also shocked that we were charged £14 to park are car at the Hotel in my view if you are staying at a Hotel you should not have to pay to park we always choose Holiday Inn Hotels and this is the first time this has happened, due to us having to pay this we will not return here. 26 February 2015
Rated 3.0 out of 5.0 by Good location. Conveniently located by the sea with easy access to the main roads and town centre. Varied restaurant menu but meal costs are upward. On the downside, my requested newspaper wasn't provided. 25 February 2015
Rated 4.0 out of 5.0 by Friendly staff and tasty breakfast Welcoming friendly staff, good service and the room was great - the free upgrade appreciated. The tv channel choice was poor - only bbc 1 24 February 2015
Rated 5.0 out of 5.0 by friday saturday stay fantastic location and hotel-only problem was one lift out of two breaking down friday and Otis not coming to assess until monday! 24 February 2015
Rated 5.0 out of 5.0 by Steve H's opinion Just the perfect place to return to after a hard working day. The staff are superb and attentive, the room was beyond belief!!! They put me in the type of room i wanted, even changing it when I arrived. The food is very good and there is lots of choice, it doesnt take them long to serve it either. All in all, despite the fact that I think it is a tad expensive, I really was very happy with my stay 24 February 2015
Rated 2.0 out of 5.0 by Location and car park Struggled to recognise the hotel from the website photo, and so drove past it once If views of the docks, cranes and JCBs waiting for export are your thing, it's a decent place to stay, unfortunately, it's not mine. ! Main gripe is that on top of the room and breakfast fee is a charge for parking by the hotel, which has ample parking, but is still a fair walk from the City Centre, so not sure why it's not included, it's not Central London. 23 February 2015
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