Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Centre for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Centre for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Book Now
MoreFewer Options

* Required Field

** Best Available Rate Search does not include affiliation rates.

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.5

based on 805 reviews
94%
Recommend This Property

Ratings Breakdown

805reviews

  • 5 Stars
    533
  • 4 Stars
    196
  • 3 Stars
    36
  • 2 Stars
    22
  • 1 Stars
    18

Quiet Night sleep

By

21 March 2017

club

Hotel great, service great, pity about car park charged added to the bill would have thought it should be inclusive?
Food ok but limited room service menu
Thought it was strange that a request for a plain omelette had to be referred to the chef before they could accept order?
Good room but 2 easy chairs and a double settee with coffee table took up a lot of room and a table with chairs would have been a better alternative for meals served via room service.
Noise level very good, only problem was the restaurant was just above us and they cleaned late night early morning but not a real issue.
Staff we excellent helped all they could and made the short stay well worth it.

Read More
Read Less

Business trip go-to

By

20 March 2017

club

I always stay in this hotel when visiting my head office nearby in Rayleigh. Staff are always polite and I find the rooms great value for money - I stay away quite regularly in different hotels and this is one of the best in the HI chain. Rooms are always generous in size, clean and bathrooms are maintained well - no old shower curtains or mould here. Water pressure is always good for showers etc (something most other hotels fail at!). The bar is worth a visit, especially in the evening before dinner. Breakfast is the normal - good food and a reasonable selection. Dinner is fine - some nice dishes, although I would say the portions are a little on the small size. Top tip - if booking a room, go for one on the airport side - there are so few planes that land it shouldn't disturb you. If you choose the road side (they call it 'city view' in the hotel which always makes me laugh!) it can get noisy with traffic.

Read More
Read Less

Mr

By

19 March 2017

club

I found the staff perfect for my needs. First class hotel

Read More
Read Less

New Hotel, great experience

By

14 March 2017

club

Great overall experience in a new fresh building. Everything was clean and worked as it should.

Read More
Read Less

Overall a great stay

By

14 March 2017

club

The staff were really friendly when we checked in.

We stayed in a King Superior room which was really clean, spacious and extremely comfortable.

We did not really use the mini bar or coffee facilities much but I did notice that the stocks were quite low and maybe hadn't been replenished, which may have been a problem for someone else, but we did not mind.

The restaurant was fantastic, both food and staff; the variety on the menu was great as my partner is particularly picky!

The location is great for bus, train and air travel connections.

I would recommend this hotel to anyone, it was a great stay and has been every time we visited.

Read More
Read Less

Great staff

By

14 March 2017

club

Well looked after on our wedding anniversary and we than all the staff for looking after us so well before our flight.

Thank you all!

Read More
Read Less

Holiday Inn Southend

By

13 March 2017

Service is excellent!
Staff superb!!
Food Great!
Rooms spacious and clean!
The staff treat you like a person

Read More
Read Less

Good for Southend airport

By

12 March 2017

club

Food in restaurant good, car parking for flight very convenient.

Read More
Read Less

Not what we expected

By

11 March 2017

We thought the bed was to small. Biggest disappointment was dinner ,one had pork one had lamb both very over cooked and dry .Wine very over priced won't be staying in a holiday in again.

Read More
Read Less

Holiday stop flying from Southend

By

09 March 2017

club

This Hotel is a really good place to stay the night before departure and leave your car during your holiday. Just a couple of hundred yards/metres from the departure doors. Clean, comfortable and quiet. With a reasonable selection of meals.

Read More
Read Less

Excellent customer service

By

08 March 2017

club

Clean comfortable , great views and value for money. Breakfast was delicious. Jessica was very cheerful and welcoming nothing was to much trouble for her. Would definitely enjoy another stay.

Read More
Read Less

WyzeeT

By

07 March 2017

club

Great location near to Southend airport and rooms modern and comfortable.. Staff friendly and helpful.

Read More
Read Less