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Rated 4.5 out of 5 by 573 reviewers.
Rated 1.0 out of 5.0 by Poor magaement I used IHG points to stay at this hotel and when I arrived the staff did not upgraded room. I was told that I had airport view and I stated that I did not want an airport view. When I arrived at the room it had airport view so I asked to be moved to another room. I was moved to executive room looking over the airport. Then move to room which had been painted recently so I had to move again and the room did not have a sofa bed which I booked. There was other problems in the hotel like paperwork left in the room from the previous owner, The newspaper did not come to the room in the morning and you could not use the hotel directory on the TV. The lighting in the room was poor. After 9.30pm the room service was limited. February 5, 2016
Rated 5.0 out of 5.0 by Very Friendly and Relaxing Very Friendly and Efficient Staff and Relaxing and good value February 1, 2016
Rated 5.0 out of 5.0 by Excellent Staff and Amenities The staff projected a professional manner with a smile. The restaurant was excellent and would recommend staying at the Holiday Inn Southend - on - Sea to anyone. February 1, 2016
Rated 4.0 out of 5.0 Very convenient for Airport Bar Staff very pleasant even though they were quite busy, clean and tidy everywhere including outside January 29, 2016
Rated 3.0 out of 5.0 by Disappointed Our latest stay was somewhat disappointing after paying for what we thought were two of the best 4 rooms in the hotel... Noise from above restaurant floor made every night challenging to sleep, and our other room was plagued with a terrible drain smell which never got any attention from maintenance staff after reporting it 3 times at the front desk. Will probably stay again on our next UK visit, but will certainly clarify and ask more detailed questions before confirming our reservation. Always been extremely happy with staff and rooms at this hotel, shame our latest trip was such a let down. January 26, 2016
Rated 4.0 out of 5.0 by Good location great bar Good location nice outlook over airport bar and restaurant upstairs great idea and during day when weather is good...... lovely views January 26, 2016
Rated 5.0 out of 5.0 by Airport stop Ideal for overnight stop for early morning flight. January 26, 2016
Rated 5.0 out of 5.0 by Park and stay excellent location for park and stay when flying from Southend Airport. I even now look for destinations that fly from Southend first so that I can stay at this hotel the night before! love the food and bar, overlooking the airport. Lovely friendly staff and service is perfect. Can't think of a better way to start your trip abroad, be it for business or leisure. January 25, 2016
  • 2016-02-07 T13:48:59.930-06:00
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