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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.4

based on 539 reviews
88%
Recommend This Property

Ratings Breakdown

539reviews

  • 5 Stars
    352
  • 4 Stars
    111
  • 3 Stars
    31
  • 2 Stars
    21
  • 1 Stars
    24

Excellent hotel

By

05 November 2019

Thumbs up, thumbs up, thumbs up, thumbs up, thumbs up

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Sulphur Business Trip

By

04 November 2019

This place is always neat and convenient. The staff is always friendly and helpful. You can't really ask for anything more. Always a great value.

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Holiday Inn????

By

30 October 2019

club

Not at all what I expected from a Holiday Inb. Parking lot is in need of repair. The most km center walked in the lobby there was a funny smell carpets needed vacuuming, elevators needed cleaning shower in need of regrouting or a good cleaning. The bed was comfy and I slept well. Desk person never even acknowledged us on our way out.

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Great Hotel Stay

By

24 October 2019

Hotel is comfortable and relaxing. The food from their kitchen is excellent and at a great price. The room was relaxing and quiet. I really enjoyed staying here and would recommend this Holiday Inn to anyone visiting the Lake Charles area.

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Professional Staff, exceptionally clean room, and best beds to sleep on!

By

24 October 2019

I highly recommend the Holiday Inn in Sulphur, LA.! The staff went above and beyond to help with special needs that I had.

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Great location for business or pleasure travel

By

22 October 2019

club

I've enjoyed spending business time in this hotel several times, and each is after an 8 hour work day, 2 hours to get to and from work, and a 3 hour drive to the hotel. It's always clean, quiet, the staff if always friendly and ready to provide anything I need, and I never have trouble having a short but restful night's sleep after working for a few hours after I get there.

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Business trip

By

20 October 2019

club

Hotel is heavily used and requires some updating. Staff is great.

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I will be back to vist..

By

15 October 2019

club

I have trip coming up real soon and I will stop at this location again .

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Comfortable bed

By

15 October 2019

club

You have the best beds and pillows. Very comfortable. The staff was very professional and occomodating.

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Great location

By

15 October 2019

Comfortable, clean and accessible to points of interest. Friendly and accommodating staff

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Stay

By

07 October 2019

club

This hotel is nice but haves a mildew odor. In the entry, halls and my room. It’s nice but not sure if I will stay again mess with my sinuses.

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Disappointed

By

06 October 2019

Upon arrival:
1 lamp did not work
Seat on chair - torn both sides—both were replaced by staff but a “pro active plan “needs to be in place
Shelf in shower is missing
Battery cover on remote missing
2nd morning stay- no hot water for shower - I called front desk but unable to wait till problem is solved.

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