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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
81%
Recommend This Property

Overall Experience

4.2

based on 1361 reviews
81%
Recommend This Property

Ratings Breakdown

1361reviews

  • 5 Stars
    671
  • 4 Stars
    460
  • 3 Stars
    139
  • 2 Stars
    59
  • 1 Stars
    32

服务好

By

20 July 2017

club

要了高楼层的房间,真的很美,如果说350一晚的价格,景色就值200。酒店交通便利,楼下就是松鹤楼,口味一般。一楼星巴克不错。总之是很不错的一次入住体验

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地理位置方便 但设施老旧

By

19 July 2017

platinumelite

位于苏州老城区,酒店应该有些年头了,设施比较老派陈旧。早餐属于一般水平。虽然升到了行政套,但由于前台并未告知是否可以使用酒廊,故不对酒廊进行评价。

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位置不错,性价比高

By

19 July 2017

位于山塘街附近,位置不错,性价比高,值得推荐。房间安静,视野也不错,早餐尚可,但有待加强。总体满意。

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床铺舒适

By

19 July 2017

员工服务态度有待提高 ,可能电梯有门禁,所以进门没有门厅服务。前台退订业务不够熟练,一位女前台服务态度一般,

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地理位置好

By

18 July 2017

club

在苏州,二环内保护老建筑、文化,所以没有高楼,站在茉莉花楼上,可以俯瞰苏州白,感受这里的底蕴,不失为一种不错的体验

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行政酒廊

By

17 July 2017

platinumelite

行政酒廊应该合理管理,在遇到顽皮小孩时,应该及时提醒家长将小孩带离,不应该让他影响其他客人,保持公共场所的安静和舒适。

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苏州茉莉花

By

17 July 2017

platinumelite

一直去住的酒店,酒店有点老,但是各项软硬件指标都相当不错,服务员也很热情,因为是白金卡,晚上能去顶楼吃自助餐,居然还不错,赞一个,相信以后去苏州还会住这家酒店

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Nice stay

By

16 July 2017

club

Nice stay. Hoping to be back.
However, Dining experience needs to be improve further, far fromstandard from different Holiday Inn Hotel properties.

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Good on price

By

16 July 2017

1st time stay. Good location. Maybe it's old hotel so room facilities are a bit old but price is cheap which is alright

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交通便利,服务一流

By

15 July 2017

作为经常入住酒店的顾客,我用亲身经历发自内心的觉得,酒店环境整洁,房间布局堪称完美,优雅又不失情调,服务周到,让人无比舒心。给我营造了一种家的感觉,无论大处到小处都是非常细心周到,价格也很合理

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床很舒服

By

14 July 2017

床比较舒服,价格也蛮合适的,空调声音有点大,倒也没什么影响,床比较舒服,价格也蛮合适的,空调声音有点大,倒也没什么影响,床比较舒服,价格也蛮合适的,空调声音有点大,倒也没什么影响

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不错

By

13 July 2017

前台给升级了房间,准确识别会员。房间在顶楼,景色不错。且面积比较大,也挺安静,睡的挺好。,因为工作的原因没有去吃早餐,下次再体验。这次入住还是挺满意的。

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