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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
81%
Recommend This Property

Overall Experience

4.2

based on 1097 reviews
81%
Recommend This Property

Ratings Breakdown

1097reviews

  • 5 Stars
    511
  • 4 Stars
    395
  • 3 Stars
    113
  • 2 Stars
    52
  • 1 Stars
    26

设施先进 卫生良好

By

27 February 2017

整体房间设施先进, 卫生条件良好 ,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

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整体感觉良好

By

27 February 2017

酒店交通较为便利,装修比较时尚。整体住宿比较安静,房间的隔间效果佳,房间比较大,设施齐全。床比较舒服,网络良好,空调给力

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很美好得一次入住

By

26 February 2017

这家酒店房间很干净,服务也很好,尤其是前台工作人员,下次去苏州还会去住的,并且会推荐给朋友入住,希望酒店越来越好。

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不专业的服务

By

25 February 2017

如果没有改进以后将不会选择这家酒店。安排了残疾人客房还把增专发票的密码处折叠了。提出了前台居然不知道房间是残疾人客房,明明是下午办理入住,不可能没有标准客房的。

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地点位置方便

By

25 February 2017

这个酒店比较陈旧了,但是地点位置比较方便-特别是靠近地铁站,可以很快捷方便地到达苏州火车站。的士去其他的地方也算方便

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第一次入住ihg

By

24 February 2017

抵达苏州后,选择入住ihg的酒店。这家位子和地段都还不错,出行方便。楼下就是星巴克,早起一杯咖啡。整体酒店还是不错的。

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物超所值

By

23 February 2017

位置在市中心,出行很方便.
旁边商业区,购物餐饮也很方便.
房间面积大,居住很舒适.
早餐很丰盛
松鹤楼老字号

Posted byHotelStaff
24 February 2017
尊敬的宾客,您好!感谢您选择入住苏州茉莉花假日酒店并給予点评。酒店位于繁华的商业中心,交通便捷,无论是购物、品尝美食、游览各大景点都很方便。酒店优越的地理位置能够让旅游的客人们轻松到达各大景点和交通枢纽。地铁一号线及二号线在石路地区交汇,极大方便我们的客人来往于新区园区及火车站。期待您的再次光临。
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出行方便,服务好

By

23 February 2017

酒店的位置好,出行十分便利,山塘街留园等景区步行可达,楼下即为爱河桥公交车站,去其他景区也十分方便。工作人员服务也很好,无论是到店办理入住还是离店办理退房,效率很高,很不错的体验

Posted byHotelStaff
23 February 2017
尊敬的宾客,您好!感谢您选择入住苏州茉莉花假日酒店并給予好评。您的满意是我们 前进的动力,期待您的再次光临。
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苏州石路边的选择

By

22 February 2017

靠近石路商业街,位置方便。房间舒适度不错。卫生良好。但是就是前台的服务一般,几乎没笑脸。早餐没有任何苏州特色。

Posted byHotelStaff
23 February 2017
尊敬的宾客,您好!感谢您选择入住苏州茉莉花假日酒店并給予点评。很抱歉未能给您带来满意的入住体验,我们会通知相关部门及时进行员工的再培训。期待您的再次光临。
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建议

By

22 February 2017

club

房间内适当准备些水果,点心。
手机充电器数量,品种多一些。
毛巾、浴巾定期检查清洁度。
房间内洗漱用品质量上升。
干燥天气多准备饮用水。

Posted byHotelStaff
23 February 2017
尊敬的宾客,您好!感谢您选择入住苏州茉莉花假日酒店。感谢您的反馈,我们会将您的反馈提交管理层,期待您的再次光临。
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设施和卫生情况急需提升

By

22 February 2017

a 隔音不好,可以听见隔壁房间的电视节目声音,很清楚;
b 花洒故障,必须要主动手按才能切换到墙上的花洒;
c 洗手间的塑胶杯垫,插座,床头柜都很脏,有的有黏着异物,有的有灰尘。塑胶杯垫更是有异味。
d 酒店位置不错,楼下就是星巴克,去山塘街也很近

Posted byHotelStaff
22 February 2017
尊敬的宾客,你好!感谢您选择入住苏州茉莉花假日酒店并給予点评。很抱歉此次未能向您提供最佳的入住体验,每一份客人的留言反馈都是我们改善和进步的宝贵财产,我们对于客人所有形式的对酒店的留言反馈都非常重视。希望您下次回来时能见到我们的提高和改进!期待您的再次光临。
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服務很好

By

21 February 2017

整體感覺飯店服務很好,但客房內檯燈比較不亮,若要越讀書籍或雜誌,燈光會顯得不夠亮
另外在空調部分,無法對應到所調的溫度,有時會過熱或過冷,在早上時,才會降到所調的溫度

Posted byHotelStaff
22 February 2017
尊敬的宾客,您好!感谢您选择入住苏州茉莉花假日酒店并給予点评。未能给您带来满意的入住体验,我们深表歉意。我们将立即通知相关部门进行整改,期待您的再次光临。
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