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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
81%
Recommend This Property

Overall Experience

4.2

based on 1261 reviews
81%
Recommend This Property

Ratings Breakdown

1261reviews

  • 5 Stars
    617
  • 4 Stars
    427
  • 3 Stars
    128
  • 2 Stars
    57
  • 1 Stars
    32

酒店干净,安全。

By

25 May 2017

苏州茉莉花假日酒店,和其他IHG集团下的品牌一样,遵循统一的严格管理,房间舒适,安全,卫生。前台员工与各部门员工有礼貌,有求必应。

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房间宽敞,服务一流

By

24 May 2017

club

房间挺宽敞,离商场很近,能找到很多好吃的,晚上回去也不累。
客服服务不错,有问题会耐心解答,不过希望以后分房可以尽量安排同行人员入住在相邻的房间。
总体很不错,性价比很高

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对s不厚道

By

23 May 2017

之前的时候住假日酒店都默认给套房这家不给套也就算了连行政都不给给个豪华房算的应付过去早餐也不送,很失望,应该不会考虑再住了

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有些旧

By

23 May 2017

club

酒店位置不错,设施有点旧。但是假日酒店积分制不错,餐厅的食品比较丰富。
对于各地,基本上都有假日酒店。

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床铺舒适

By

22 May 2017

床和枕头都是还比较舒服的,而且为什么你们竟然还有字数要求,这也太不讲道理了,我就是不太想打那么多的字,我写了,你们能确定有人看这个么?

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房间够大,出行方便

By

21 May 2017

总体感觉还可以,出行还是比较方便。不过酒店略显陈旧,大堂的环境比想象中的要略差。总体性价比不高,毕竟房价不算便宜。

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床睡得挺舒服的,服务一般

By

20 May 2017

club

已经跟前台说明是IHG上订的含早的房间,还非说我的是单早,IHG上有单早的选项吗?业务不熟练啊,在我态度坚决的情况下又查了查才确定我是双早。差点多哐我一个早餐费。还有酒店的一次性牙刷,我拨开毛刷发现底部有牙膏渍,没敢用。房间床睡的比较舒服,地毯有点脏,该清洗了。早餐比较丰富,但是桌面有点破旧了,该换了。

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白金卡会员礼遇

By

20 May 2017

platinumelite

真正体会到了白金会员礼遇。入住时有专门 人员进行接待,入住水果、进行房型升级。最为享受的是行政酒廊的自助晚餐。可以慢慢享用自助晚餐、水果、糕点、炒菜米饭一应俱全。一次非常愉快的入住体验。

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隔音不好,地毯较脏

By

20 May 2017

club

还行还行还行还行还行就行还行还行还行还行还行还行还行还行还行还行还行还行还行还行还行还行还行还行还行还行还行还行还行还行还行还行

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很好

By

19 May 2017

因为去苏州没有计划,临时订的房间,但是订的比较晚,所以没有大床房了,很遗憾。酒店离火车站挺近的,坐几站地铁就到了,到酒店还给我们升级了,真的非常体贴。房间非常大,晚上的风景也很好。很满意的入住。

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无烟房间

By

18 May 2017

我感觉都蛮好的,没有什么问题。房间够舒适,空间也可以,床铺也舒服。房间隔音也很好,洗浴房很干净。服务员态度都蛮好的。

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服务标准化,床铺舒适

By

17 May 2017

地理位置非常好,周围购物和休闲、观光很方便;酒店服务标准化,床铺舒适,对会员的服务待遇好;酒店性价比高。

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