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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
81%
Recommend This Property

Overall Experience

4.2

based on 1322 reviews
81%
Recommend This Property

Ratings Breakdown

1322reviews

  • 5 Stars
    648
  • 4 Stars
    451
  • 3 Stars
    132
  • 2 Stars
    59
  • 1 Stars
    32

房间整洁

By

28 June 2017

房间东西摆放整洁、条理很好、日常用的东西很容易找到。茶具干净、洗漱工具齐全、床铺软硬合适。房间较安静、没有干扰之声。

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床的软硬度适中,擦鞋服务令人惊艳

By

28 June 2017

club

床的软硬度适中,我家宝宝睡的很好。
入住高楼层,可以一览苏州古城区。
提供婴儿摇床与擦鞋服务皆令人感到惊艳。

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房间内环境一流

By

27 June 2017

club

体验很不错,位置好找。标志性建筑。房间也很大,设施完备,环境安静。值得推荐,总之是很不错。这个酒店又开往拙政园等景点的免费班车,只需要在礼宾部预约就可以了。

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服务态度良好!礼貌给力!

By

27 June 2017

club

前台及客房服务人员,态度热情,能够解决问题。

自助早餐的品种有待改善!
没有游泳池。没有汗蒸桑拿。

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In the center of Suzhou

By

27 June 2017

platinumelite

Big room, well equipped bathroom, close to touristic area.

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睡眠体验

By

27 June 2017

club

地理位置很好,与留园山塘街距离很近步行即可到达门口有公交站台,前台服务很专业,热情。房间很大,卫生干净,早餐很不错。美中不足,晚上有点吵,房间隔音效果不好

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地段方便

By

27 June 2017

club

酒店早餐一般,品质少,性价比一般。
房间隔音较差,淋浴房的龙头使用不方便。
空调声音比较响,对睡眠不好的人有影响。

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入住体验

By

27 June 2017

整体环境对于这个品牌还算可以,入住的高级房,床和房间都比较大,但早餐环境认为有待提高,浴室的毛巾不知道是否由于年限比较长的原因略有变色感官上不是很喜欢

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フロントの対応

By

25 June 2017

フロントの対応に少々問題あり。ないがしろに扱われたような感じがしてしまった。もう少し対応を丁寧にしたほうがよいと思われます。

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方便,舒适

By

25 June 2017

platinumelite

N次入住酒店,前台的接待很热情,服务很友善专业,酒店房间较大,地理位置很好,方便去留园、山塘街,步行即可到达。交通就更不必说了,门口有个公交站,路线很多,前往各大景点及火车站都非常方便。 行政酒廊的服务质量卫生状况比较以前有很大提高。

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Great place to stay

By

24 June 2017

All of the hotel staff were very kind. They all did their best to help me with information around town as well. This was very helpful since I do not speak Chinese! They helped make my stay a memorable one! Most of the staff at the desk speak pretty good English and are more than willing to help foreigners.

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整体满意

By

23 June 2017

附近有音乐 凌晨就开始放 ,这点不满意。。。
其他都还好,入住退房都比较及时,能从系统自动调取发票信息。
未尝试早餐。

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