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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
81%
Recommend This Property

Overall Experience

4.2

based on 1037 reviews
81%
Recommend This Property

Ratings Breakdown

1037reviews

  • 5 Stars
    483
  • 4 Stars
    372
  • 3 Stars
    108
  • 2 Stars
    50
  • 1 Stars
    24

房价安静,前台结账效率高

By

17 January 2017

club

总体不错,房间色调温和,网速很快,床铺干净,建议浴巾毛巾定期更新。交通出行方便,酒店工作人员热心,礼宾人员能给予帮助。

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餐饮

By

17 January 2017

行政酒廊的餐饮种类更多一些,由于客人来自全国各地,口味不同,希望经常更新菜品种类。留住客人的心应该先留住客人的胃。

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交通便利

By

16 January 2017

离高铁苏州站很近,地铁2站路,交通便利。酒店没有自己的晚餐,在附件的商场吃的晚餐。靠近马路对面KTV一侧的房间隔音效果很差,凌晨2-3点把人吵醒。卫生间的马桶有臭味,淋浴房较小,中央空调,房间温度不能调节。早餐品种不多。

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入住迅捷

By

16 January 2017

club

工作效率极高,服务态度较好,环境舒适,香味清新。。。环境整洁,礼宾热情。。。客房温馨,早餐丰富,能满足不同口味及民族习惯。。适合商务活动

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改进意见

By

14 January 2017

platinumelite

建议分期改造,酒店施舍太旧。早饭品种增加,相对其他假日,健身设施也不全,这没有行政酒廊。房间设施不全,基本的电源插座都比较少,每次都要电源插座。还有相对苏州旅游城市,配套的服务也很少。

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房间舒适,服务好

By

14 January 2017

酒店地处闹市,交通便捷。
酒店随然已经比较老,但房间很舒适。
房间空调暖风足。
早餐丰盛,苏州面点很精致。

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房间有异味

By

14 January 2017

club

其他同事也遇到相同问题。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。

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酒店设施比较旧

By

13 January 2017

这次元旦假期在茉莉花入住,发现酒店设施比较旧,房间有异味,后来换了一间。酒店没有游泳池,房间的家具装修都有年头了,性价比不高。比其他的假日差多了。服务还是挺好的。

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地理位置好,房间舒适,性价比高

By

12 January 2017

club

酒店位于商圈附近,出行及购物都很便利,离景点也不远,门口的公交均可直达,性价比高,酒店服务不错,值得入住。

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前台服务热情

By

11 January 2017

酒店前台的服务很热情 但客房服务还是不到位 收拾房间也不及时 早餐很丰盛 很好 交通方便 停车方便 很安静

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浴室设施老旧,带小宝出行慎重考虑

By

10 January 2017

club

酒店花洒太差,洗浴水时冷时热,给小朋友洗澡及其不方便。
入住时前台接待尚可,但不及入住其他的酒店来的热切。IHG会员赠饮过于小气,可以用low来形容。
值得称赞的是延迟退房,这点极为称赞。

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前台服务意识强

By

10 January 2017

前台服务意识强
总体入住感受很好
晚上睡觉的时候可以听到外边的声音
空调等都很正常温度适合
浴室水温恰当

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