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Rated 4.2 out of 5 by 738 reviewers.
Rated 4.0 out of 5.0 by Good location and helpful staff I was pleasantly surprised when I was given an upgrade for my stay and the check in staff was kind enough to inform me that the corner room might be a bit noisy. The location of the hotel makes it easy to travel around and concierge was very helpful in a rainy day. April 26, 2016
Rated 3.0 out of 5.0 by 非常差的体验,感受冷漠 提前订的周末房,要求加床,到店没有白金会员识别,没有加床,11点半才来加床. 第二天向前台当班经理反映情况,也只是敷衍了事,最可气的话是被告知应人力成本比洲际和皇冠差,就是没有可能有洲际的体验(我在反映情况时有提到香港洲际在给我小孩加床时主动给他一个玩具家人般的关怀),期间多次被服务经理打断(他表达洲际的很多酒店他也去过) 说实话这是一次非常差的踏春体验,出行前还在未入住那家酒店拿不定主意,结果看了网评,退掉了订好的友联,换了茉莉的高级套. 前台经理的冷漠,是我从未在洲际体系体验过的,酒店它的体验是生存的根本,而细节的关注,是给人良好感受的根本.希望我的反馈对酒店有所帮助.顺便提一官方打开评价网页的速度,非常慢,本想早评价,今天才有机会,感谢. April 25, 2016
Rated 4.0 out of 5.0 by 地理位置不错,总体表现一般 1. 地理位置不错 2.房间比较大 3.房间空调不能制暖 4.房间隔音不好,晚上噪音大 5.早餐还可以 6.整体装修比较老,房间比较阴冷 April 22, 2016
Rated 5.0 out of 5.0 by 非常不错的体验 地段很好, 门口打车和出行方便, 酒店内有当地特色知名餐馆,周边也有很多饭店, 服务人员都不错, 房间整洁舒适 April 21, 2016
Rated 4.0 out of 5.0 by 地理位置不错,房间比较舒适 茉莉花假日的位置非常不错,在市中心且交通便利。酒店房间比较大,床品也很不错,客房服务也不错。 入住后接到了宾客关系人员的入住体验回访电话,感到了酒店对会员入住体验的关注。 不过酒店也存在一些问题,比如房间维护稍有不足,地毯看上去有些脏,卫生间的清洁工作也有待加强,下水道有些堵。 April 20, 2016
Rated 3.0 out of 5.0 by 位置便利,空调噪音大 Check in:前台态度不冷不热,虽然效率很快,但是并没有让人有宾至如归的感觉。 房间:在20层,设施很旧,但是各种设施都很齐备而且也比较干净。窗外景色就不用期待了,因为在苏州老城区,外面基本全是清一色的低楼层建筑。房间的隔音效果还算满意,床垫比较舒服,枕头也有软硬两种选择。但是淋浴花洒的水温忽冷忽热,很影响淋浴的舒适度,而且空调噪音较大,虽然不是很影响睡眠,但是也算是不如意的地方。 Check out:办理迅速,态度较CI时要好一些。 April 20, 2016
Rated 4.0 out of 5.0 by 挺不错的 设备、用品和服务均与Holiday Inn相符。位置在苏州老城区市里,在苏州市区算是方便的,当然也就意味着和工业园区有些距离。从楼上往下俯瞰这座江南城市,还是很有特色的。 总的来说服务都很不错,唯一就是,楼和设施确实有点点旧了。 April 20, 2016
Rated 4.0 out of 5.0 by 总体满意,细节还待完善 本次入住体验总体还是满意的,但有些细节还待完善: 1. 未收到会员欢迎水果与欢迎信; 2. 客房沙发留有上次客人的长发; 3. 酒店内外装修显得比较陈旧。 April 19, 2016
  • 2016-04-28 T12:03:51.198-05:00
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