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Rated 3.7 out of 5 by 166 reviewers.
Rated 4.0 out of 5.0 by 前台服务有待提高 前台服务效率低,态度差 希望提高服务质量 早餐只能说一般,而且口味不太好。午餐口味还比较好,客房舒适度比较好。 August 20, 2015
Rated 3.0 out of 5.0 by 前台态度差,没有无线网络 用积分给女朋友换的房间,也许是积分换取,也许因为非本人入住,这次是入住体验最差的一个假日酒店,前台脸色很差,酒店没有无线网络。 August 18, 2015
Rated 4.0 out of 5.0 by 房间不错,早餐不好 办理入住花费了太多时间, 入住发现房间空调有问题, 不能调节温度, 后即时关闭空调, 房间温度还是很低的; 房间布局还可以,舒适度也不错, 儿子比较喜欢浴缸的体验, 最不满意的是早餐, 品种太少, 味道一般 August 13, 2015
Rated 5.0 out of 5.0 by 性价比高,客房干净 性价比高,客房干净。性价比高,客房干净。性价比高,客房干净。性价比高,客房干净。性价比高,客房干净。性价比高,客房干净。性价比高,客房干净。性价比高,客房干净。性价比高,客房干净。性价比高,客房干净。性价比高,客房干净。 August 10, 2015
Rated 4.0 out of 5.0 by 比较舒适 去的比较晚了,到酒店已经晚上10点了,前台说恭候多时了,但是周末六折的加床居然还没提前准备好,不过升级到了行政房,还是不错的,特别是欢迎水果,很多很惊喜。空调温度有点低,貌似还不能调,电视节目少了些,网络速度挺快的,对于旅行来说,足够了。这次是带父母来苏州旅行的,父母很喜欢住在这里。 August 10, 2015
Rated 2.0 out of 5.0 by 位置远离景点及商圈 员工服务亟待培训 办理入住时,由于有新人,所以比较慢。 客房阿姨打扫房间时,竟然没有主动和我们打招呼,这是第一次碰见的情况。 本人男,但是浴室以及床上都有女性长发,不知道是清扫不彻底还是清洁阿姨留下的“礼物”。 酒店虽然门口有巴士站,打车也比较方便,但是离景区和购物都比较远,如果要去金鸡湖,打车需要40元左右。 July 27, 2015
Rated 3.0 out of 5.0 by 脏枕套,房间没有雨伞 入住行政楼层,一进房间就发现一个枕套上有黑色的水笔印记,另外一个枕套上有黄色污渍。立刻电话客房服务来换,客房服务员进来后,说这个枕套是干净的,只不过水笔印记和黄色铁屑痕迹洗不掉而已。在我的要求下,才更换了枕套。(我的疑问是,客房服务人员既然知道枕套的污渍洗不掉,为何不及时更换新的?一个四星酒店就这么省成本?) 出门时下雨,发现房间没有伞具提供,电话客房服务,说��个酒店都不提供伞具,但是大堂礼宾部可以外借。到礼宾部后,服务人员说伞具全部借完,并且两手一摊,表示没有任何办法可以解决。最后是前台服务人员把自己的伞具借给我用,才得以出门。(我的理解是对于一个四星酒店来说,伞具是标配!) 结账时,提出上述意见,办理人员说,是啊,我们也知道很乱。我们刚换领导,所以比较混乱。这样的推脱责任,让我觉得假日品牌完全不能入住。 July 23, 2015
Rated 4.0 out of 5.0 by スタッフの対応がフレンドリーで明るくて良い チェックイン時もチェックアウト時も滞在中もスタッフが大変明るく対応してくれているのでとても気分がいいです安心します July 21, 2015
  • 2015-08-31T11:05:53.476-05:00
  • bvseo_lps, prod_bvrr, vn_prr_5.6
  • cp-1, bvpage1
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  • loc_en_US, sid_SUZYL, prod, sort_default
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