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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
80%
Recommend This Property

Overall Experience

4.2

based on 1136 reviews
80%
Recommend This Property

Ratings Breakdown

1136reviews

  • 5 Stars
    649
  • 4 Stars
    230
  • 3 Stars
    108
  • 2 Stars
    80
  • 1 Stars
    69

Weekend Get Away

By

14 December 2019

We are repeat guests at this property. The staff is attentive and friendly. The rooms are nicely appointed, quiet and relaxing. Shuttle service to Busch Gardens.
Housekeeping is a tad lax.

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Not bad but...

By

10 December 2019

The rooms are starting to show their age, They seem to be as clean as they can get for the age, but the matresses and pillows need updating.
Some of the morning staff at the restaurant could be a little more customer oriented.
Night shift staff is always on point!

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Schoene Anlage nahe zu Bush Garden

By

07 December 2019

club

Gute Betten und sehe hilfreiches Personal. Leider war das Angebot nicht wie gebucht. Laut Katalog haetten wir Bush Garden inklusive gehabt.

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overall good experience

By

06 December 2019

platinumelite

Very friendly and efficient front front desk staff. Peanut the squirrel has a house right outside the lobby and specializes in welcoming the guests, especially those with peanuts or pretzels.

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Hotel is Actually a Motel and NOT as Depicted on Website!

By

04 December 2019

club

This hotel is actually a motel and NOT AT ALL as it appears on the website! It is located next to a busy, loud bar in not the safest of areas. We attempted to change our reservation to another Holiday Inn in the general area and were denied, without penalty. Check in staff were very friendly. This motel was close to Tampa Busch Gardens, and the food at their restaurant Burger Theory was very good, but that is all it has going for it!

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Great room under renovation

By

03 December 2019

club

Room was awesome only very near exit which made some noise if you were in the living area. We did not have a coffee/dining table which made eating in room awkward. I was informed that some rooms were under renovation and that they would have them in the future.

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Annual Busch Gardens trip

By

03 December 2019

This is the third year that my family has stayed in this hotel. We use the shuttle service to access Busch Gardens.
The staff is always friendly. I have not had a bad room

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Outstanding Service

By

02 December 2019

club

Staff is so accommodating, professional and so kind! Loved our experience during our stay. We will definitely be back!

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Our favorite hotel

By

01 December 2019

platinumelite

This is our favorite hotel for the past 10 years. This is our go to hotel when we stay in Tampa. Everyone is so friendly and helpful. The rooms are so clean.

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Nice trip

By

28 November 2019

club

Did the vacation package with Busch Gardens it was a nice getaway

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Excelente servicio y cama comoda

By

28 November 2019

club

Me gusto mucho el trato que me dieron en el servicio al cliente

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Comfortable hotel

By

28 November 2019

platinumelite

The location was great and the room was clean. I found the bed comfortable and had a lot of space. We didn’t use the pool as it was cold the couple days we were there

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