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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.4

based on 700 reviews
94%
Recommend This Property

Ratings Breakdown

700reviews

  • 5 Stars
    422
  • 4 Stars
    214
  • 3 Stars
    34
  • 2 Stars
    17
  • 1 Stars
    13

Consistent service

By

26 March 2017

Always a good stay

I like the gym and pool facilities which are good for a hotel if this size

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1st visit and a great one

By

24 March 2017

excellent especially the reception and bar team, really responsive and helpful, also has smoking rooms which was a big attraction to the hotel, really great visit.

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Relaxed in Telford.

By

21 March 2017

platinumelite

I only had time for a overnight stay but it was very relaxing a fantastic sauna and swim followed by a quiet afternoon nap. A light but satisfying snack followed by some work on the Internet a bit of telle then a very relaxing sleep thank you Holiday Inn for another great surgern.

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Good location

By

19 March 2017

Nice hotel, very comfortable room with clean facilities and nice bed. Good location for Telford and Ironbridge. Lovely breakfast.

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Business Stay

By

19 March 2017

Good stay as usual. Excellent staff in all areas of the hotel.

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Comfortable bed and great service.

By

18 March 2017

room was clean and the staff are really friendly. there is also ample parking on site

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great hotel

By

15 March 2017

club

i stayed here many times and the staff are so good and friendly,lovely breakfast,

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Nice hotel but noisy room

By

14 March 2017

All fine and acceptable but noisy truck deliveries and collections early in morning

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Great hotel

By

13 March 2017

club

The staff on the front desk were fantastic. The room was lovely. The fitness room was above average with an excellent pool and spa. The only area that needs attention is up skilling the bar staff, they seemed nice but we're unsure if how to perform their role. An excellent hotel and I look forward to, perhaps, staying there again.

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Another business trip

By

12 March 2017

Excellent welcome at reception however the room was not as I had be as advised. This was sorted out when explained and the manager personally phoned me after my stay to apologise. All the staff are friendly and welcoming. A hotel in a lovely setting with lots of free parking and easy acess

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Business Stay

By

11 March 2017

platinumelite

Pleasant stay. Hotel lift is broken down so being put on second floor was a bit of a chore but there was a helping hand available.

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Friendly, comfortable and Relaxing atmosphere

By

08 March 2017

club

Relaxing weekend meeting up with friends, helpful friendly staff.
Bar

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