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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
79%
Recommend This Property

Overall Experience

4

based on 625 reviews
79%
Recommend This Property

Ratings Breakdown

625reviews

  • 5 Stars
    297
  • 4 Stars
    178
  • 3 Stars
    68
  • 2 Stars
    47
  • 1 Stars
    35

Short stay

By

24 April 2017

Stopped in to visit someone at the Newmarket hospital. Best choice of accommodations in the area - great front office staff and did the trick for the short stay

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Excellent Service

By

24 April 2017

I received excellent customer service by the front desk agent Julie (I think that was her name). She took care of letting us check in early-which was very convenient and nice after a long road trip. She has a great attitude and made me feel very welcomed to the hotel and to Canada. Thank you! Also, we received very helpful information and great assistance with local activities from the tall Spanish front desk agent! Overall, great experience!

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Worst holiday inn in Canada I have been to yet

By

23 April 2017

platinumelite

See previous comments as I do not wish to type them. Again as I get more upset

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Pre vacation stay

By

22 April 2017

I used the park and fly when staying at the Holiday inn and that was a great experience. The room was clean and quiet. We had to get up quite early to go to the airport so the stay was short but comfortable. I will be staying here whenever I fly out of the Toronto airport.

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Very nice staff

By

21 April 2017

platinumelite

Restaurant dinner was delicious! Service was guick and the waiter Assad was very helpful in choosing from Menu.

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Relaxing and enjoyable stay.

By

21 April 2017

club

After two busy days with family, it was great to retreat to a quiet comfortable hotel. Staff in the hotel and restaurant were very polite, obliging, and attentive. Hotel was convenient to access, clean, and well maintained.

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Great price and services

By

20 April 2017

club

Staff was wonderful room clean travel dedepartures from hotel to airport on time

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Hotel is tired and worn out

By

18 April 2017

club

By comparison with quality expected based on experience of Holiday Inns in Europe and Australia, the quality of this hotel was a major disappointment. It should have been refurbished many years ago.

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Holiday Inn stay in April, 2017

By

17 April 2017

The channel selection did not contain the names of the shows/programs .... chammel/Network selection only.

THe room was far from sound proff ... could hear guests talking and children running through the hall.

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Dated and pain to park

By

17 April 2017

Manager spends majority of time apologizing to guests and picking up parking costs and breakfast. Not up to par with other Holiday Inn experiences.

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Close to the airport

By

16 April 2017

club

Clean, comfortable room at a good price. Close to airport. Would stay again.

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Not the best Holiday Inn close to the Airport

By

12 April 2017

Staff was neither good or bad, just not very responsive to our issues, internet didn't work and especially when dealing with people partying in the hallway into the very late hours.

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