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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
79%
Recommend This Property

Overall Experience

4

based on 655 reviews
79%
Recommend This Property

Ratings Breakdown

655reviews

  • 5 Stars
    309
  • 4 Stars
    187
  • 3 Stars
    72
  • 2 Stars
    49
  • 1 Stars
    38

Nice room and comfortable.

By

22 May 2017

club

Was what I expected. Only a minor thing - The sliding door of the closet was unhinged and could have been fixed prior to my stay. I hope it has now been fixed as I left a note. I wish I had time to use the amenities offered by the hotel - swimming pool and fitness centre.

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Great value hotel

By

18 May 2017

Problem
The shuttle for the aiport is not the best get ready to wait and good luck to catch the driver. I end up after 1 hours waiting because I miss one as the driver park for a second in the middle of 6-8 shuttles at lease in the same time so if your not exactly were is park forget it you miss it and don't expect him to be park at the same place next time that would not happen they park as they come so it's all over the place
To take a cab

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Horrible mattress

By

16 May 2017

club

The mattresses are horrible like sleeping on a lumpy marshmallow.

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Quiet atmosphere

By

15 May 2017

The room made me feel at ease. The staff was very nice and professional. The quality of food was excellent.

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Toronto

By

14 May 2017

Older hotel near airport for quick stay in Toronto. Price seemed high for quality of hotel.

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意図しない宿泊でしたが

By

13 May 2017

club

航空会社のとんでもない遅延のために1泊しなければならなくなり、航空会社が用意したホテルがここでした。

寒かったのですが、広さとベットは十分。
1Fだと、窓から駐車場直結なので、心配な方は1Fは避けた方がよいですが、当方は問題なかったので、1F。
ホテル併設の(いわゆる)ファミリーレストランがありますから、リーズナブルな食事は大丈夫です。

施設は古めですが、ホテル-空港の送迎バスもありますので、一通りの設備は揃っていると思います。

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1-Star after 30 day stay with at the worst hotel in North America.

By

13 May 2017

club

"F" for service. "F" for management. "F" for companteance. This is the worst I ever experienced. I am a seasoned Air Crew/Captain pilot and I have stayed in Toronto many times and this Hioliday Inn was the worst. From having to put up with a repeatedly broken automated parking system managed by disc functional hotel leadership to multiple exaplmes of incompetence episodes at the Resturant, hotel maintenance service and pathetic hotel presentation.

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Thanks for the shuttle!

By

12 May 2017

We'd been out of the country for 4 months and it was so nice to come back to the service I appreciate from the IHG hotel group. Our shuttle driver was helpful and friendly, as were the desk staff. Housekeeping was working on our floor in the morning, and sweetly traded the decaf for real coffee....thanks for not making me trek downstairs before coffee!

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Great location and fair price

By

10 May 2017

club

Overall great stay, I would stay at this location again for future conferences and air travel requirements

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Great service, awesome employees

By

10 May 2017

club

Great stay. great stay, great stay, great stay great stay.
great stay great stay great stay great stay great stay/

This survey is way to long.

have I got 50 words yet?

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Cleans, comfortable rooms, efficient staff

By

10 May 2017

platinumelite

Room was very clean, comfortable beds. Staff was great, quick and efficient. Will definitely stay here again. Only downfall is $15.00 for parking.

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It was a great place to stay

By

09 May 2017

The hotel is a great place to stay the breakfast was great the only problem was the shuttle pick up at the airport was very slow all other shuttle service showed up twice while we whated for are shuttle

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