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Rated 4.2 out of 5 by 476 reviewers.
Rated 4.0 out of 5.0 by Friendly Staff and Convenient Location Staff are always friendly and helpful, and location is very convenient to all that downtown offers without being in the centre of all the hustle and bustle. February 8, 2016
Rated 2.0 out of 5.0 by Amazing staff Thank you to stuff Front desk Stephan maintenance for helping problem solve a wheelchair issue . Unfortunately I was Miss lead with the information that there would be a pool I have a daughter who has difficulties and is in a wheelchair and we were there to visit sick kids for couple of days . I was also under the understanding that it was a walking distance to her appointments at seconds that was not correct . Unfortunately the water in our room didn't go hot enough to take a shower or bath . So obviously that was disappointing . We decided not to stay a second night and found alternative place to stay . I'm sure the feedback is important to your building your business and maintaining business so I appreciate the opportunity to give feedback . February 7, 2016
Rated 4.0 out of 5.0 by Great Location Provides easy access to University of Toronto. Friendly, helpful front desk staff. Rooms could use a bit of a refresh but they are clean and comfortable. February 7, 2016
Rated 5.0 out of 5.0 by very quiet for a Toronto hotel The room was very clean, bed was comfortable, pillows excellent. No outside noise from the busy Toronto streets or other rooms. Would stay there again. February 6, 2016
Rated 5.0 out of 5.0 by great location The facility was excellent and the staff were very friendly and helpful. February 5, 2016
Rated 4.0 out of 5.0 by Fine stay Stay at this hotel often. No frills, good clean hotel. January 30, 2016
Rated 3.0 out of 5.0 by Front desk needs a reminder of the meaning of "hospitality" The Good: Convenient location, Comfortable bed, Excellent housekeeping staff and on duty manager The Bad: No fridge in room, Carpet not vacuumed except in the middle (1/2 inch of dust accumulated all around the room) The Ugly: Front desk staff completely disconnected from human interaction and indifferent/bordering on rude January 28, 2016
Rated 5.0 out of 5.0 by Comfortable bed and great service Nice stay. Will stay at this hotel again. Very conveniently located to downtown. Enjoyed walking to the Annex area. Close to Greyhound station. Room was nice and comfortable. Just what I needed. The only thing is the business center which is way out in the open in the lobby. Felt a bit weird using the printer. New York Fries is attached to the hotel which is convenient if you want to grab a bite. January 28, 2016
  • 2016-02-10 T13:50:01.038-06:00
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