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Rated 4.0 out of 5 by 264 reviewers.
Rated 5.0 out of 5.0 Close to the motorway but not too close Great hotel friendly and efficient staff location is a convenient base for travelling around the area May 26, 2015
Rated 1.0 out of 5.0 by getting worse Have stayed at this property many times over many years and sadly both service and quality have got worse recently Was given a very rare "upgrade" this visit to an executive room, no robe in the room and no toiletries in the bathroom, when I asked, I was informed they had run out and could only offer me a bar of soap and shampoo, same the second night. Bar very poorly stocked, 2 drinks requested were out of stock and the barmen seemed to have very little idea what he was doing or offering. Breakfast also poor, some of the bread was rock hard, hot food only lukewarm, asked for poached eggs on toast was told to get my own toast. Second morning left early, it seemed there was no staff around only 2 gentlemen trying to cope with a coach party and guests All in all I got the impression that cost cutting is taking preference over customer service and this is not what you expect from IHG, it is sad as over my many stays this was a very nice place to stay, but if things continue as at this visit I will have to look elsewhere in the future. Staff are the only saving grace. May 26, 2015
Rated 4.0 out of 5.0 by Breakfast In Bed was a really Treat! Great for working nights, was met by a night porter and organised breakfast in bed. Was a bit noisy when trying to sleep in the day. May 26, 2015
Rated 4.0 out of 5.0 by Good friendly Hotel I always have a good stay at this hotel friendly staff, only draw back is no pool or gym. May 25, 2015
Rated 5.0 out of 5.0 by excellent very comfortable and convenient for Wakefield J41 business May 21, 2015
Rated 5.0 out of 5.0 by Excellent staff Good location, hearty breakfast, lovely staff & friendly too! May 8, 2015
Rated 5.0 out of 5.0 by Great service overall All staff very helpful with nothing a problem. Business facilities were all adequate. Breakfast and evening meal very good. May 8, 2015
Rated 1.0 out of 5.0 by Not Good Bad experience at hotel no cold water working on bath. light coming away from ceiling at entrance and many more things May 6, 2015
  • 2015-05-28T13:32:52.025-05:00
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