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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
83%
Recommend This Property

Overall Experience

4.1

based on 593 reviews
83%
Recommend This Property

Ratings Breakdown

593reviews

  • 5 Stars
    269
  • 4 Stars
    177
  • 3 Stars
    84
  • 2 Stars
    36
  • 1 Stars
    27

Visit to Washington

By

27 March 2017

club

Excellent staff, room as expected, all nice and clean

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Overnight stay

By

26 March 2017

Great welcome by the staff, nothing too much trouble. Had a great nights sleep.

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Friendly welcome, good sleep and good breakfast.

By

25 March 2017

club

I have stayed here a couple of times for meetings. It's handy, just off the A1M and a short distance from Newcastle, Sunderland and Durham City. The hotel provides a good buffet for the meeting after which I can have a couple of pints in the bar, a good sleep a good breakfast and back to work. The arrangement seems to work well.

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Good hotel

By

24 March 2017

Very happy with this hotel, bathrooms are a little tired but the guest room is fine, clean and modern

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Comfortable bed and great service

By

23 March 2017

club

The staff are friendly. The environment is awesome. Highly recommend

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Avoid at all cost

By

22 March 2017

Terrible hotel you can hear the cars all night as the wife does are terrible I had a dirty spoon at my table for breakfast and the wife had egg shell in both her bacon and her eggs. No sleep due to the noise of the cars avoid avoid avoid

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Spacious room known standard

By

21 March 2017

club

Nice big room, free parking, full-sized bath, good breakfast but a little pricey.

Bathroom dated, but overall good value.

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my stay

By

16 March 2017

club

Very happy with my stay, and will be returning. Look forward to my next visit.

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Great night sleep

By

16 March 2017

club

Recommend this hotel to all, i stay in lots of hotels and this one has a lovely environment

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Nice hitel

By

16 March 2017

Comfortable hotel, very convenient for the A1m. Very quiet and had a good nights sleep

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One night business stop

By

15 March 2017

club

Booked direct and good price - hotel from the outside looks tired but that is mainly due to style of build I'm guessing.

The dinner in the evening was billed as an Indian buffet but it was very limiting and OK ... but the other menu had plenty of typical 'hotel' dining options as you would expect.

Reception staff - really good and crdit to them and hotel

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Great hotel

By

08 March 2017

club

Perfect location for visiting Newcastle. Clean, spacious rooms with great facilities and friendly staff. Great value for money. Could not fault it

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