Rated 4.1 out of 5 by 456
Rated 5.0 out of 5.0 by lyndiechilds Relax at Wembley
Thanks to Holiday Inn at Wembley for making my business stay as relaxing as possible. Always very comfortable and pleasant rooms.
June 1, 2015
Rated 4.0 out of 5.0 by Mikie1 Overall good experience with very friendly staff.
I can always count on a warm welcome and good accomadation.
There always seems to be a desire to continue to improve and give better service.
The location is good for easy access to transport links
June 1, 2015
Rated 5.0 out of 5.0 by Posborn Modern, comfortable room
I was a bit worried discovering it was match day at the Stadium (we were there for a concert), as the fans were a little enthusiastic in their support. Fortunately the great front desk staff were able to find me a nice quiet room all the way up on the 9th floor, reserved for IHG Club members.
The room interior was very modern, it must have been refitted far more recently than the building's exterior would suggest. Very relaxing stay, will be keen to return.
May 28, 2015
Rated 5.0 out of 5.0 by The Widnes 1 Evening Meal
Good experience apart from the evening meal. Also this review page is now asking for an essay to be written. I have stated quite clearly in less than 50 characters that the evening meal was not very good.
May 28, 2015
Rated 5.0 out of 5.0 by blossom68 Excellent hotel and superb service at breakfast
We stayed at the holiday Inn for 1 night. The hotel is clean and comfortable and you can tell it has been revamped in the last couple of years as everything looked so new. Breakfast was great but the service at breakfast was outstanding. We have stayed in a few holiday Inns and this is by far the best service ever received at breakfast. Definitely 5 star service. So the stay was great and would stay again if going to Wembley. We did think the car parking was to much when staying in the hotel as it changes from £10 to £25 on an event day. I think it should stay the same price every day for hotel guests.
May 27, 2015
Rated 5.0 out of 5.0 by jomo12 Great location for visitng london
a really good quality hotel with lovely staff. two minutes walk to Wembley Stadium station which takes you into Marylebone (centre of London) in just 12 minutes. loved having a gym and pool too.
May 26, 2015
Rated 3.0 out of 5.0 by traveller239 Not so good if you have any special dietary requirements
I stayed here on the 11th May for 3 nights and I am gluten free and dairy free. I made this known when I arrived and was told it was not problem and to let the restaurant know asap. When I called to order room service you'd think I asked for hens teeth to be delivered gold plated to my room. They made me feel as if I had asked for something outrageous. When the food finally did arrive (very very limited selection) it was so salty, it didnt taste very nice (thank goodnes for Tesco Express next door).
The room was nice, quiet and clean and the huge bed was comfy.
Staff were ok in general and it was only the reception lady that really made and effort and is worth mentioning.
Location for me was a bit out of the way and its a bit of a hike from the tube.
May 26, 2015
Rated 1.0 out of 5.0 by suzanne 70 good hotel very poor service
My daughter Victoria and I were expecting a relaxing and stress free weekend which we certainly didn't get.
It started when we arrived. They reception staff had booked us a double bed room instead of a twin . Eventually we were given our room only to find it occupied by somebody else. We were given another one after going back to reception and waiting again.
We had a meal in the restaurant which was not good. My main was average and my dessert (a banana split ) was frozen solid.
I rang reception to asked for the movie channel to be switched on. The lady on reception was very abrupt and wasn't listening to my request and sent up the repair man to mend the television.
Victoria then went to reception only to be told the movie channel wasn't working. We also asked for a nail file and a large print feedback form which never came.
When we left, the car park ticket machine wasn't working so we were stuck in the car park until Victoria went back and spoke to reception.
Victoria also spoke to the manager about all our concerns and was told he would contact her in 48 hours which he failed to do
Such a shame because the hotel is nice and the room we had was clean and very comfortable.
The Wembley Holiday Inn isn't what we have come to expect and get from any other Holiday Inn
May 19, 2015