Rated 3.9 out of 5 by 274
Rated 3.0 out of 5.0 by Businessman1706 Tired hotel in need of its renovation
It's under renovation and it is needed. Rooms need an overhaul, bathrooms need freshening up, better quality toiletries needed.
Central location makes it a good location though.
June 30, 2015
Rated 5.0 out of 5.0 by John_C Good hotel, nice Staff
Stayed here while attending Royal Ascot, and was very pleased with the overall vibe and friendliness of the staff.
I would definitely use this Hotel again.
June 26, 2015
Rated 3.0 out of 5.0 by PGR1 Dissapointed
The room on the newly renovated 7th floors had issues. The kingsize mattress was very uncomfortable, the pillows, which I had replaced, were like bricks. The room had 1 chair for the desk but no chairs for the table. The motion activated light would blink on and off all night for no reason. Nothing done during my stay to fix this issue. The iCloud internet is very user unfriendly, not very fast and has content blockers.
The supervisor in the restaurant, despite being injured from a fall the previous day, was very accommodating and friendly. The rest of the service staff could learn from this lady.
June 26, 2015
Rated 3.0 out of 5.0 by marchus Very good service, excellent location
Despite the fact that the hotel was undergoing refurbishment, and will belong to a new hotel chain in the future, but I had a good stay, as usual.
June 25, 2015
Rated 5.0 out of 5.0 by Caenant Family get together
All the staff were most pleasant and helpful Thought the bar was expensive but have to remember that this hotel is in London. Would stay here again if visiting the area.
June 24, 2015
Rated 4.0 out of 5.0 by HHC15 Stayed for our Wedding Night
Good value for money, comfortable rooms, had a room overlooking the road was not too noisy. Stayed here for our wedding night. Easy location to get to. Felt welcome when staff congratulated us the next day on getting married. Good transport links.
June 21, 2015
Rated 5.0 out of 5.0 by Mikebai See Below
Dear Mr McFadden, (Woking HI Manager)
I asked for your email address when I checked out on Sunday morning 14th Jun, so that I could express the following:-
In my line of work I travel a lot around the UK, Europe and occasionally World-Wide and I have to say that out of the hotels that I have stayed in, I have never ever met such a dedicated, friendly, helpful team as yours in providing an excellent service to its customers.
Nothing I asked was any trouble and they all go the extra mile to do what they can for you.
Three of your staff come to mind in particular, one was Gardeep, the Friday evening restaurant manager and the second was the Saturday evening restaurant manager but I cannot remember her name, and last but not least, was Alex.
She was absolutely magic, lovely welcome, exceptionally warm personality and an all round good egg.
All of your Staff are a credit to their profession, a credit to you and more importantly a credit to Holiday Inns.
I wish them all well and thank you for a memorable enjoyable stay.
I am sure that we will be back.
June 19, 2015
Rated 5.0 out of 5.0 by Jon544 Short Comfortable stay
Stayed overnight for a family celebration. Bed was very comfortable and quiet.
Parking was limited due to the storage of refurbishment materials in the basement parking area.
June 16, 2015