Rated 3.9 out of 5 by 175
Rated 5.0 out of 5.0 The Garden Court experience
This is an excellent place to stay for peace and quiet plus to enjoy the feel of the active racecourse surroundings. When racing is not taking place you can see horses being trained, get the feel of the course when walking around plus have green countryside around. Quite a unique Holiday Inn experience.
July 24, 2015
Rated 3.0 out of 5.0 by Up and Down the Country Great location, great staff
The hotel is tired and in need of refurbishment, it is just showing it age. Clean with great staff but the menu is uninspiring and low in quality.
Very quiet on a non race night, very restful, great staff, just eat and drink elsewhere!
July 21, 2015
Rated 5.0 out of 5.0 by adthbdcn For Holiday Brilliant
Could not fault our stay, when taking in other hotels, holidays, guest houses everything about the hotel was just right. I would point out that it was not particularly busy and it could have been different under pressure, but it really was good
July 15, 2015
Rated 5.0 out of 5.0 by Des19 Excellent service
Hotel was easy to find and good access, we used the disabled parking.
Booking in was very easy and quick and access to rooms good
Hotel room spacious with great TV.
We didn't have air conditioning in our room and it was rather warm on a night.
Head person in Dining hall was brilliant really helpful and considerate. She was great.
Overall a good stay and will stay again next year if event still in the same place.
July 15, 2015
Rated 4.0 out of 5.0 by Preston_Visit Comfortable and good service
A good hotel, convenient for place of work.
Comfortable stay - great room service - breakfast - delivered on time and the toast was warm!
Only slight disappointment was the evening meal - food did not live up to expectation - not terrible but not great either.
July 14, 2015
Rated 2.0 out of 5.0 by bigshow66 wolverhampton let down
too noisy and staff were not interested.
The hotel was clean and tidy and the bed comfortable but I was still unable to sleep.
not the usual standard I have come to expect from the holiday inn [perhaps it was an off day?)
July 14, 2015
Rated 3.0 out of 5.0 by bigshow66 too noisy
the room was clean and comfortable as you would expect from a holiday inn but the staff were not particularly helpful.
there was a lot of movement and shouting along the corridors late at night and early morning
although this isn't the hotels fault it did detract from the experience of the stay
the bar was very expensive
July 12, 2015
Rated 3.0 out of 5.0 by JohnnyBike Great staff, poor property
The staff are fantastic, polite, friendly, couldn't be better. The property is tired, needs investing in and bringing up to the standard of its staff.
We stayed on a hot sticky night, lots of noise from young guests running around well past midnight, and no aircon - just a fan that had seen better days.
The sofa bed was in poor shape, and the kids struggled to sleep on it.
The shower was good, always important, and the location was great for us.
I would stay here again, the staff were some of the best I have come across, however I wouldn't book a family room and expect the kids to sleep on the sofa bed as it was really past it.
Invest in your property HI, your staff deserve it.
July 8, 2015