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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
80%
Recommend This Property

Overall Experience

4

based on 688 reviews
80%
Recommend This Property

Ratings Breakdown

688reviews

  • 5 Stars
    305
  • 4 Stars
    211
  • 3 Stars
    95
  • 2 Stars
    39
  • 1 Stars
    38

Freindly staff vale for money good standard

By

20 June 2017

club

Used for work, great price and I think its bit nicer than similar premier inns in the area, staff very pleasant and freindly clearly have had some excellent customer service training particularly reception staff, but everyone was really nice and helpful. Rooms clean and smart not brand new but not dated and in good order.
I used pool on all ocasions when Ive stayed, its small and a bit dated but is quite deep and to get a pool in a reasonably priced hotel is a real bonus as far as im concerned so it was fine for me and did the job.
Overall a good hotel, Ill be staying again.
Didnt eat on this visit.

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Indeed, a most comfortable bed.. Staff were both professional and warm..

By

20 June 2017

club

I have already mentioned numerous qualities about my stay.. I would return to this hotel if an opportunity arose and I would recommend it to a friend.. The weather was extremely HOT and as I have already said, to have access to a fridge in the room was very much appreciated.. Generally the stay suited my purpose and the staff were extremely helpful and friendly...

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Comfortable bed and friendly staff.

By

17 June 2017

Friendly staff and comfortable bed. Marked improvement in viewing experience from new TVs recently installed.

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Mr.

By

15 June 2017

Poor standard. No staff in the bar. Room very small and categorised an exec room. Definitely not. The badge on the door doesn't signify this it's what the room standard is like. And in this case it was very poor.

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Mother and baby

By

14 June 2017

club

Comfortable and clean room. Staff approachable and helpful. Excellent service. I will be back again.

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Not the best stay I've had

By

12 June 2017

club

Room was very small, near the M5 so the raod noise was very bad, the room decor is in need of attention and a very noisy party kept me awak most of the night

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Comfortable bed poor service

By

10 June 2017

club

It's a shame points were lost in the fine details such poor service which was slow and unreliable at times
No one wants to stay in a dirty grubby room!
The dinner was not well presented and very nice I noticed quite a few other diners complaining about their food which didn't give me much confidence

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One night

By

09 June 2017

Pleasant stay would do it again. Perhaps for a longer stay if we were having a holiday in the area before

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Definitely not a 4* hotel

By

07 June 2017

club

Our family visit was not as good as we expected. Let's leave it at that!

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Typical Holiday Inn

By

07 June 2017

Would have been 5 stars if not for the unpleasant bar staff.

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dont expect to get a drink.

By

06 June 2017

club

rude bar staff. no drinks available. staff did not seem to be worried about their customers concerns.

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everything i needed

By

06 June 2017

club

took 2 grandchildren for a 1 night break after a wedding. we were all able to swim twice ,eat rest and visit Lickeys-a relaxing break which was made by the attitude of staff ,particularly to the children.We were quite close to home but at avery reasonable price this was a treat.

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