Rated 4.1 out of 5 by 375
Rated 4.0 out of 5.0 by sumner123 Nice place for business
I was at the Hotel for a conference, it was a pleasant enough experience, the room was clean and tidy. The food was average but the staff are very attentive, from the initial welcome to right to the end.
October 8, 2015
Rated 5.0 out of 5.0 by POUSTIE 1. BIRTHDAY TREAT
AS A FULL TIME CARER TO MY HUSBAND, THIS 24 HOUR STAY WAS WELL NEEDED. THE HOTEL STAFF MADE EVER EFFORT FOR ME TO HAVE WHAT I REQUIRED TO A QUIET ROOM WITH ROOM SERVICE SO I COULD CHILL OUT. THE SPA WAS WONDERFUL FROM THE SAUNA, STEAM ROOM AND THE POOL AREA, I FELT A NEW WOMAN. I WILL BE RETURNING FOR ANOTHER CHILL OUT DAY..OR MORE.
October 6, 2015
Rated 4.0 out of 5.0 by Dai29 Good clean hotel and facilities
Very nice hotel, food and bar are very good.
Swimming pool and other facilities are excellent.
Room was very clean
September 30, 2015
Rated 5.0 out of 5.0 by Michelle649 Great stay
Big thank you to the hotel team who made us feel at home.
September 28, 2015
Rated 2.0 out of 5.0 by Picard516 Was nice to be back but then.......
This is a really nice hotel to stay at. The lounge and bar area are very comfortable and the bedrooms are clean. I always have a very comfortable nights sleep.
Unfortunately I was not reconigised as an IHG Spire member when i arrived but as a Platinum member. When I queried this I was told 'that's what we have on our system' and that they would have to go and check. The way it was said to me made me feel that i was a liar as it didn't say that on your system. This is unacceptable as your systems should be updated and was clearly not.
I also went for the more expensive fish and chips, which came out in really quick time but the chips were hard and the mushy peas tasted of curry not mint.
As an IHG member I always try and stay in this hotel when I am in the area but this stay was not a good experience.
September 27, 2015
Rated 5.0 out of 5.0 by bmal123 Friendly staff
Staff were approachable and generally friendly, rooms were clean and comfortable. Would recommend use of the hotel and would use again.
September 23, 2015
Rated 4.0 out of 5.0 by Rob158 Convenient hotel for business and quiet
This location was very convenient for my business and provided quiet comfortable surroundings to feel relaxed and ready for the day ahead
September 21, 2015
Rated 4.0 out of 5.0 by Paris34 Staff friendly and welcoming
Room allocated was situated nicely and comfortable bed but inadequate for a family room. A larger room size would have been better. Pleased with the provision of travel cot.
Z bed should be replaced. Some furniture unsuitable and cleaning of coffee/tea tray(mugs, kettle) not up to scratch.
Bathroom did not match the contemporary décor of the room, needs updating.
Rest of hotel's public areas very nice. Staff were lovely and accommodating. Lovely looking hotel just needs some improvements.
September 18, 2015