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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.4

based on 1463 reviews
88%
Recommend This Property

Ratings Breakdown

1463reviews

  • 5 Stars
    818
  • 4 Stars
    496
  • 3 Stars
    106
  • 2 Stars
    26
  • 1 Stars
    17

服务热情,江景迷人

By

29 June 2017

club

总体还不错的,就是空调出风口滴水,浴缸下水不通畅。没有单独的淋浴间,由此可见这家酒店的装修比较老旧了。给我免费升级了江景房,很赞,很惊喜。
前台、服务员、礼宾人员都很热情,非常客气。给我宾至如归的感觉。
总体来说,还是很满意的体验。

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一次舒服的旅行

By

27 June 2017

前台识别会员快速,友好的沟通和升级了房型。

酒店处于汉阳老城,过江不是特别方便,出租都得绕一圈,但是正因为如此,才得以保留清净,而且酒店离长江边非常的近,江景一流,现在新的楼都不允许造这么近了。

早餐品种很多,热干面豆皮都有,也会及时收盘清理,收餐也会提醒时间,非常到位。

酒店整体设施偏老,酒廊的空调貌似该修理了,有空调水漏下,除了HH时间只有茶、咖啡和软饮,人不多,住的还是很舒服。

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服务不错

By

27 June 2017

虽然是老的酒店,但是没有很明显的陈旧感。服务人员热情周到,能及时满足合理需求。地理位置不错,出行便利。

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很好

By

27 June 2017

club

前台服务很热情,超出了很多其他同类型的酒店,前台还给我升级了房间,江景很棒,很愉快的一次入住,以后来武汉首选

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服务风景很好

By

27 June 2017

club

酒店地理位置好,风景优美,尤其前台的服务一直都很专业亲切,礼宾也很热情,...........................

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服务周到

By

27 June 2017

platinumelite

酒店地理环境非常好,在长江边上,晚上景色宜人,早餐和前台服务都非常棒,有免费的冷饮可以打包,前台接待积极热情,门口工作人下车主动开车门,整体入住体验非常棒。

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网络使用不畅

By

27 June 2017

club

网络有待改进,wifi信号不稳定,连接后会不定期断开连接其它网络,网速也很一般。
竟然无法按时提供发票,并且不知道何时能够提供,真是无法想象。

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地段不错 服务很好

By

27 June 2017

club

酒店虽然老了一点,但是酒店的服务很好,特别前台,很热情,也很专业。 !

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床铺舒适,干净,

By

27 June 2017

房间干净,床铺舒适,很满意。就是房间小点。服务一流,卫生用品比较干净。如果金卡给欢迎果品就更好了,还有就是没有早餐这点不太好。

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值得推荐

By

26 June 2017

platinumelite

位置特别好,去哪都方便。对面就是黄鹤楼,江景也不错。有空的时候,可以上长江大桥走走,傍晚酒店周边跑步也很不错。早餐算比较很丰富的。寄了几次快递,礼宾部的服务超好。

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优悦会会员

By

26 June 2017

每次入住不同酒店,都需要特意提醒并报出我的会员信息,非常不优化,体验差。是否可以预定以后就关联好账号,以得到更好的会员体验?

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服务不错

By

25 June 2017

酒店有点老旧,地理位置还算方便。好在服务不错,第一次入住升级了房型。但是房间内竟然没有纸巾,希望能够改进。早餐不错,选择较为丰富。

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